Hotel Shift Engineer — Proactive Maintenance & Guest Experience

The Ampersand Hotel Limited; Greater London; Hybrid; GBP 35.000 - 48.000; Vollzeit

Zusammenfassung

Vintry & Mercer Hotel in London’s City (EC4V 2AU) seeks a Shift Engineer to join the Maintenance team. You will handle maintenance requests, monitor the BMS, and perform regular checks to ensure safe operation and guest comfort.

The role requires previous Shift Engineer experience, strong communication, and the ability to work in a team or on your own initiative. Coverage at the sister hotel may be required during holidays or sickness.

Qualifikationen

• Previous experience as a Shift Engineer or Maintenance Assistant in a 4/5* environment is ideal.
• Excellent communication skills (verbal & written).
• Able to work within a team and on own initiative (a self-starter).

Aufgaben

• Address maintenance requests promptly and professionally.
• Read and action issues from the night duty manager report.
• Monitor BMS system (alarms, temperature, schedules).
• Carry out daily/weekly/monthly checks.
• Collaborate with Housekeeping or Duty Manager to relocate guests if needed within 2 hours.
• Handle requests in the Maintenance Logbook or escalate to Chief Engineer.
• Prioritise maintenance requests to ensure guest satisfaction.
• Assist or supervise contractors during maintenance or repair work.

Kenntnisse

Shift Engineer experience

Communication skills

Teamwork

Jobbeschreibung

Vintry & Mercer Hotel in London’s City (EC4V 2AU) seeks a Shift Engineer to join the Maintenance team. You will handle maintenance requests, monitor the BMS, and perform regular checks to ensure safe operation and guest comfort.

The role requires previous Shift Engineer experience, strong communication, and the ability to work in a team or on your own initiative. Coverage at the sister hotel may be required during holidays or sickness.