Hotel Security Officer - 4 on 4 off, Great Benefits

PPHE Hotel Group; Greater London; Hybrid; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Holiday allowance

Hotel discounts

Friend referral bonus

Wellbeing platform

Employee assistance

Ride to Work

Discount retailer hub

Uniform cleaning

Advanced rosters

Job summary

Park Plaza is seeking a Security Officer to help keep guests, visitors and team members safe across our hotel. The role covers regular patrols, incident response and maintaining a welcoming presence at front of house.

Shifts are 4 on/4 off (day and night). The package includes a pay rate of £13.72 per hour, 30 days holiday pro rata, hotel discounts for you and family, and a range of wellbeing and retail perks. Join us for a secure, service-focused environment.

Qualifications

• Hold a valid SIA Door Supervisor licence.
• Experience as a Security Officer in hotel or customer-facing environment preferred.
• Good command of English (verbal and written).

Responsibilities

• Maintain a safe and secure environment for guests, visitors and staff through patrols and monitoring.
• Respond promptly to security incidents and support investigations.
• Provide a welcoming, professional presence and assist with guest enquiries and directions.
• Support hotel security, health & safety, emergency procedures and evacuations.
• Collaborate with hotel teams, authorities and emergency services to uphold security standards.
• Complete incident reports accurately and communicate with relevant departments.

Skills

Guest-focused service

Clear communication

Calm under pressure

Team collaboration

Education

SIA Door Supervisor licence

Job description

Park Plaza is seeking a Security Officer to help keep guests, visitors and team members safe across our hotel. The role covers regular patrols, incident response and maintaining a welcoming presence at front of house.

Shifts are 4 on/4 off (day and night). The package includes a pay rate of £13.72 per hour, 30 days holiday pro rata, hotel discounts for you and family, and a range of wellbeing and retail perks. Join us for a secure, service-focused environment.