Hotel Security & Guest Safety Officer

Ocean Hotels Barbados; United Kingdom; Remote; GBP 24,000 - 32,000; Full time

Job summary

Ocean Hotels Barbados is seeking a Security Officer to patrol hotel premises, observe and report suspicious activity, and enforce property rules with courteous professionalism. The role requires adherence to health and safety policies, incident reporting, and collaboration with management and police if needed.

Responsibilities include logging entries, monitoring cameras, assisting guests with luggage, checking passes, and de-escalating potential conflicts while maintaining a safe environment for

Qualifications

• Must be able to observe, report and document suspicious activity.
• Must communicate clearly with guests and colleagues.
• Strong sense of safety, policy compliance and professional conduct.

Responsibilities

• Attend duty roster as scheduled and log entries.
• Monitor property and assist guests with luggage when needed.
• Check bags, gate passes and vehicle access for staff and guests.
• Respond to incidents, report thefts and damages to management.
• Escort guests and de-escalate situations per hotel code of conduct.
• Maintain surveillance via cameras and patrol hotel premises.

Skills

Observation skills

Interpersonal skills

Decision making

De-escalation

Education

NVQ Level 2+ Security

Police certificate of character

Security license

Job description

Ocean Hotels Barbados is seeking a Security Officer to patrol hotel premises, observe and report suspicious activity, and enforce property rules with courteous professionalism. The role requires adherence to health and safety policies, incident reporting, and collaboration with management and police if needed.

Responsibilities include logging entries, monitoring cameras, assisting guests with luggage, checking passes, and de-escalating potential conflicts while maintaining a safe environment for