Hotel Receptionist | Guest Experience & Training

Valor Hospitality; Metropolitan Borough of Solihull; On-site; GBP 14,000 - 21,000; Full time

Job summary

Crowne Plaza Stratford Upon Avon is seeking a friendly receptionist to greet guests, answer questions about hotel services and local area, and set the tone for their stay. You will be the face of our hotel for guests using our restaurants, bars and meeting rooms, with a natural hospitality charm and a passion for service.

We offer full training and flexible shifts across 7 days a week; hours are 40 per week.

Qualifications

• Experience in hospitality or customer service preferred.
• Excellent communication and friendly demeanour.
• Flexible shifts including evenings and weekends.
• Full training provided; prior branded hotel experience not required.

Responsibilities

• Greet guests on arrival and provide a warm welcome.
• Answer questions and offer information about hotel services, facilities and local area.
• Be the face of the hotel for guests using restaurants, bars and meeting rooms.
• Support hotel operations with professional, courteous service.

Job description

Crowne Plaza Stratford Upon Avon is seeking a friendly receptionist to greet guests, answer questions about hotel services and local area, and set the tone for their stay. You will be the face of our hotel for guests using our restaurants, bars and meeting rooms, with a natural hospitality charm and a passion for service.

We offer full training and flexible shifts across 7 days a week; hours are 40 per week.