Hotel Receptionist

-; Crawley; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Immediate start

Flexible shifts

Referral bonus

Job summary

Platinum Recruitment in Crawley is seeking an experienced Hotel Receptionist to support a busy airport hotel with flexible shifts. You will welcome guests, check-in and check-out, handle inquiries and bookings, and maintain accurate records.

Weekly pay and immediate start are available through our agency, with shifts that fit around your availability. Excellent customer service and IT skills, plus a friendly, professional manner, are key to delivering a positive guest experience.

Qualifications

• Previous reception, front-of-house or customer service experience.
• Excellent communication and interpersonal skills.
• A professional, approachable and helpful manner.

Responsibilities

• Welcoming guests and providing a friendly, professional first impression.
• Managing check-ins and check-outs efficiently.
• Handling guest enquiries in person and over the telephone.
• Managing bookings, reservations and guest information.
• Processing payments and maintaining accurate records.
• Responding to guest requests and helping resolve any issues.
• Liaising with other hotel departments to ensure a smooth guest experience.

Skills

Reception experience

Tools

Booking systems

Job description

Hotel Receptionist – Crawley | £14.24 per hour

Flexible Agency Shifts | Weekly Pay | Immediate Start

Are you an experienced Receptionist looking for flexible work in Crawley? Platinum Recruitment is recruiting professional and welcoming Receptionists to support a busy airport hotel, offering the opportunity to pick up ad hoc shifts in a busy hotel environment.

This is a great opportunity for someone with strong customer service skills who enjoys meeting new people, keeping organised and helping guests have a positive experience. With flexible shifts available, you can work around your availability while gaining experience in a busy hotel setting.

Why apply?

• £14.24 per hour, including holiday pay (£12.71 + £1.53).
• Flexible, ad hoc shifts to suit your availability.
• Weekly pay, every Friday.
• Opportunities to pick up regular shifts.
• Immediate starts available.
• Earn up to £250 through our referral scheme.

Key responsibilities

As a Hotel Receptionist, your duties will include:

• Welcoming guests and providing a friendly, professional first impression.
• Managing check-ins and check-outs efficiently.
• Handling guest enquiries in person and over the telephone.
• Managing bookings, reservations and guest information.
• Processing payments and maintaining accurate records.
• Responding to guest requests and helping resolve any issues.
• Liaising with other hotel departments to ensure a smooth guest experience.

What we’re looking for

To be successful in this role, you’ll ideally have:

• Previous reception, front-of-house or customer service experience.
• Excellent communication and interpersonal skills.
• A professional, approachable and helpful manner.
• Strong organisational skills and attention to detail.
• The ability to remain calm and efficient in a busy environment.
• Good IT skills and the ability to learn new booking systems.
• A flexible and reliable approach to work, including short-notice shifts.

Job Number │ SUGATHR / INDSOTONFOH
Location │ Crawley
Role │ Kitchen Porter