Hotel Operations Manager

Uno Thames Hotel; Normanton on Trent; On-site; GBP 45,000 - 65,000; Full time

Job summary

UNO Thames Hotel in Maidenhead is seeking a hands-on Hotel Operations Manager to run the day-to-day operations of its 37-bedroom waterfront property, featuring two restaurants and bars. This role is not desk-based; you will be on the floor, leading by example and taking ownership of the operation.

Ideal candidates will have a strong Food & Beverage background, demonstrate hands-on operational leadership, and a commercial mindset focused on revenue, payroll and profitability.

Qualifications

• Strong Food & Beverage background.
• Excellent hands-on operational leadership.
• Commercial mindset with focus on revenue, payroll and profitability.
• Strong guest service standards.
• Ability to recruit, train, motivate and develop a team.
• Confident in identifying operational issues and implementing improvements quickly.

Responsibilities

• Lead day-to-day operations of the 37-bedroom waterfront hotel.
• Be on the floor, close to the team and guests, leading by example.
• Identify issues and implement improvements to operating efficiency.
• Progress within the wider UNO Hotels group is encouraged.

Skills

F&B background

Hands-on leadership

Operational management

Team development

Guest service excellence

Revenue & profitability focus

Recruitment & training

Job description

WE'RE HIRING | HOTEL OPERATIONS MANAGER

UNO Thames Hotel | Maidenhead

UNO Hotels is looking for a hands-on Hotel Operations Manager to lead the day-to-day operation of our 37-bedroom waterfront hotel in Maidenhead, featuring two restaurants and bars.

This is not a desk-based management role.

We are looking for a leader who enjoys being on the floor, close to the team and close to our guests - someone who leads by example and takes real ownership of the operation.

The person we’re looking for will have:

• A strong Food & Beverage background
• Excellent hands-on operational leadership
• A commercial mindset with a focus on revenue, payroll and profitability
• Strong guest service standards
• The ability to recruit, train, motivate and develop a team
• The confidence to identify operational issues and implement improvements quickly
• A genuine willingness to get involved wherever the business needs them

You may already be a Hotel Operations Manager, Deputy General Manager or General Manager of a smaller hotel.

Equally, we would be very interested in speaking with an ambitious Food & Beverage Manager who is ready to take the next step into a wider hotel operations role.

UNO Thames operates with a flat management structure, so this position comes with significant responsibility, autonomy and direct access to senior leadership.

For the right individual, there is also genuine opportunity to progress within the wider UNO Hotels group.

If you are passionate about hospitality, commercially driven and believe great hotel managers should be visible in their operation, I would like to hear from you.

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