Hotel Operations Manager

Uno Thames Hotel; Maidenhead; In loco; GBP 40.000 - 65.000; Tempo pieno

Descrizione del lavoro

UNO Thames Hotel in Maidenhead is seeking a hands-on Hotel Operations Manager to lead the day-to-day operation of our 37-bedroom waterfront property, featuring two restaurants and bars.

This is not a desk-based management role; you will be on the floor, close to the team and to our guests, leading by example with visible ownership of the operation.

The position offers autonomy within a flat management structure and real opportunities to progress within the UNO Hotels group.

Competenze

• Food & Beverage background required.
• Hands-on operational leadership experience.
• Commercial mindset focused on revenue, payroll and profitability.
• Strong guest service standards.
• Ability to recruit, train, motivate and develop a team.
• Ability to identify operational issues and implement improvements quickly.
• Willingness to be involved wherever the business needs.

Mansioni

• Lead day-to-day operation of the 37-bedroom waterfront hotel with two restaurants and bars.
• On-the-floor leadership, close to the team and guests; lead by example.

Conoscenze

Food & Beverage

Operational leadership

Commercial mindset

Guest service

People management

Issue identification

Hands-on involvement

Descrizione del lavoro

WE'RE HIRING | HOTEL OPERATIONS MANAGER

UNO Thames Hotel | Maidenhead

UNO Hotels is looking for a hands-on Hotel Operations Manager to lead the day-to-day operation of our 37-bedroom waterfront hotel in Maidenhead, featuring two restaurants and bars.

This is not a desk-based management role.

We are looking for a leader who enjoys being on the floor, close to the team and close to our guests - someone who leads by example and takes real ownership of the operation.

The person we’re looking for will have:

• A strong Food & Beverage background
• Excellent hands-on operational leadership
• A commercial mindset with a focus on revenue, payroll and profitability
• Strong guest service standards
• The ability to recruit, train, motivate and develop a team
• The confidence to identify operational issues and implement improvements quickly
• A genuine willingness to get involved wherever the business needs them

You may already be a Hotel Operations Manager, Deputy General Manager or General Manager of a smaller hotel.

Equally, we would be very interested in speaking with an ambitious Food & Beverage Manager who is ready to take the next step into a wider hotel operations role.

UNO Thames operates with a flat management structure, so this position comes with significant responsibility, autonomy and direct access to senior leadership.

For the right individual, there is also genuine opportunity to progress within the wider UNO Hotels group.

If you are passionate about hospitality, commercially driven and believe great hotel managers should be visible in their operation, I would like to hear from you.

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