Hotel Manager | Lead Teams, Elevate Guest Experience

DoubleTree by Hilton; Hull and East Yorkshire; On-site; GBP 55,000 - 65,000; Full time

Benefits offered by this job

Team Member Programme

Bed & Breakfast stays across leaf HOSP

50% food & beverage discount

Employee Assistance Programme

Hapi discounts platform

Long Service Recognition Awards

Learning & development opportunities

Five additional days annual leave

Enhanced employer pension

Enhanced family-friendly benefits

Job summary

leaf HOSPITALITY is seeking an experienced Hotel Manager to lead the day-to-day operations of a centrally located four-star Hull hotel, ensuring guest experiences, team engagement and commercial performance.

You will collaborate with department heads to drive revenue, maintain high standards, and foster a positive, high-performing culture across the property. The role offers opportunities for development within the leaf HOSPITALITY portfolio and a rewarding benefits package.

Qualifications

• Proven leadership experience within a hotel management role.
• Strong operational knowledge across multiple hotel departments.
• Passion for delivering exceptional guest experiences.
• Excellent leadership, communication and people management skills.
• Strong commercial awareness and business acumen.
• Ability to analyse performance and identify opportunities for improvement.
• A proactive, hands-on and solutions-focused approach.
• Ability to lead confidently in a fast-paced environment.

Responsibilities

• Lead the day-to-day operation of the hotel, ensuring exceptional service and operational standards.
• Drive guest satisfaction and create memorable experiences throughout the guest journey.
• Lead, coach and support department leaders and their teams.
• Monitor and improve operational performance across all areas of the hotel.
• Support the delivery of revenue, profitability and budget objectives.
• Ensure compliance with all legal, health and safety, brand and company requirements.
• Analyse business performance and implement improvements where required.
• Foster a positive, inclusive and high-performing culture.
• Manage resources effectively to support operational and commercial success.
• Build strong relationships with guests, team members and key stakeholders.

Skills

Leadership

Hotel ops

Guest experience

People management

Commercial awareness

Performance analysis

Problem-solving

Fast-paced leadership

Job description

leaf HOSPITALITY is seeking an experienced Hotel Manager to lead the day-to-day operations of a centrally located four-star Hull hotel, ensuring guest experiences, team engagement and commercial performance.

You will collaborate with department heads to drive revenue, maintain high standards, and foster a positive, high-performing culture across the property. The role offers opportunities for development within the leaf HOSPITALITY portfolio and a rewarding benefits package.