Hotel Manager: Lead Operations & Guest Experience

DoubleTree by Hilton Hull; Hull and East Yorkshire; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Team Member Programme with £50 Bed & 0

F&B discount across Hilton portfolio

Five extra days annual leave

Job summary

leaf HOSPITALITY is a hotel management company trusted by owners to operate branded and independent hotels across the UK. We are seeking an experienced Hotel Manager to lead the day-to-day operation of the Hull property, driving guest satisfaction, team engagement and strong business performance.

As Hotel Manager you will report to the General Manager and shape a culture of excellence, safety and service. Join a fast-paced team dedicated to delivering memorable experiences for guests and

Qualifications

• Proven leadership in hotel management.
• Strong operational knowledge across hotel departments.
• Excellent leadership and communication skills.

Responsibilities

• Lead the day-to-day operation of the hotel, ensuring exceptional service and operational standards.
• Drive guest satisfaction and create memorable experiences throughout the guest journey.
• Lead, coach and support department leaders and their teams.
• Monitor and improve operational performance across all areas of the hotel.
• Support the delivery of revenue, profitability and budget objectives.
• Ensure compliance with legal, health and safety, brand and company requirements.

Skills

Leadership experience

Hotel operations

People management

Commercial awareness

Job description

leaf HOSPITALITY is a hotel management company trusted by owners to operate branded and independent hotels across the UK. We are seeking an experienced Hotel Manager to lead the day-to-day operation of the Hull property, driving guest satisfaction, team engagement and strong business performance.

As Hotel Manager you will report to the General Manager and shape a culture of excellence, safety and service. Join a fast-paced team dedicated to delivering memorable experiences for guests and