Hotel Manager

Caffe Concerto; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

An established industry player is seeking a passionate Hotel Manager to lead the operations of a brand-new luxury hotel. In this exciting role, you will ensure exceptional guest experiences while managing daily operations, mentoring a dedicated team, and implementing strategies to boost revenue and customer satisfaction. This is a unique opportunity to shape the standard of excellence in hospitality and make a significant impact from the ground up. If you thrive in a fast-paced environment and have a passion for delivering outstanding service, this role is perfect for you.

Benefits

Career Growth Opportunities

Professional Development

Dynamic Team Environment

Qualifications

• Proven experience as a Hotel Manager or similar role in hospitality.
• Strong leadership and problem-solving skills are essential.

Responsibilities

• Oversee daily operations, including front desk and housekeeping.
• Manage and mentor a diverse team to provide outstanding service.

Skills

Leadership Skills

Problem-Solving

Communication Skills

Interpersonal Skills

Organizational Skills

Tools

Hotel Management Software

Booking Systems

Job description

Grand Concerto Hotel is seeking a highly motivated and experienced Hotel Manager to lead our team as we prepare for the grand opening of our brand-new luxury property. As Hotel Manager, you will oversee all aspects of hotel operations, ensuring exceptional guest experiences and smooth day-to-day functions.

Position: Hotel Manager
Shift: Full-time

Key Responsibilities:

1. Oversee daily hotel operations, including front desk, housekeeping, food and beverage services, and maintenance.
2. Manage, mentor, and motivate a team of employees to provide outstanding service to guests.
3. Ensure that the hotel is operating within budget and achieving financial targets.
4. Handle guest complaints, requests, and feedback with professionalism and care.
5. Implement and monitor hotel policies and procedures to maintain high standards of cleanliness, safety, and service.
6. Develop and execute strategies to increase revenue, occupancy rates, and customer satisfaction.
7. Coordinate with other department heads to maintain smooth hotel operations.
8. Oversee recruitment, training, and performance management for hotel staff.

Qualifications:

1. Proven experience as a Hotel Manager or in a similar managerial position within the hospitality industry.
2. Strong leadership skills and the ability to motivate and manage a diverse team.
3. Exceptional problem-solving and decision-making abilities.
4. Excellent communication, interpersonal, and organizational skills.
5. Solid understanding of hotel management software and booking systems.
6. Ability to manage budgets, analyze financial reports, and improve operational efficiency.
7. A passion for hospitality and providing outstanding guest experiences.

Why Join Us:

1. Lead the operations of a brand-new hotel and help set the standard for excellence.
2. Opportunities for career growth and professional development.
3. Be part of a dynamic, energetic, and passionate team.

If you’re a proactive, results-driven leader who thrives in a fast-paced environment, we want to hear from you! Join us as we create unforgettable experiences for our guests at Grand Concerto Hotel.

Experience: Required
Employment: Full-time
Salary: £25,000 – £30,000 yearly