Hotel Maintenance Technician: Guest-Experience Focus

Interstate Europe Hotels & Resorts; York and North Yorkshire; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Training and leadership development

Staff discounts (portfolio)

Stream pay and savings

Employee assistance programme

Incentives

Salary above minimum wage

Free staff parking

Job summary

Aimbridge Hospitality EMEA is seeking a Hotel Maintenance Assistant to keep the hotel's facilities, equipment and grounds in top condition. You will handle maintenance requests, carry out routine tasks, and coordinate with vendors to maintain a safe, welcoming environment for guests and staff.

The role emphasizes a guest-first approach, with a focus on safety, reliability, and adherence to brand standards across our UK properties.

Qualifications

• Basic maintenance and repair knowledge for plumbing, electrical, HVAC and other hotel equipment.
• Strong communication and customer service skills are essential.
• Attention to detail to spot issues before they escalate.
• Good time management to prioritise hotel projects.
• Basic computer skills and familiarity with maintenance software/scheduling tools is advantageous.

Responsibilities

• Respond to maintenance requests and perform routine maintenance tasks.
• Troubleshoot and repair equipment and systems.
• Coordinate with vendors and contractors for work.
• Ensure hotel facilities are clean, safe and well-maintained for guests and staff.

Skills

Maintenance basics

Communication skills

Attention to detail

Time management

Tech skills

Tools

Maintenance software

Online scheduling tools

Job description

Aimbridge Hospitality EMEA is seeking a Hotel Maintenance Assistant to keep the hotel's facilities, equipment and grounds in top condition. You will handle maintenance requests, carry out routine tasks, and coordinate with vendors to maintain a safe, welcoming environment for guests and staff.

The role emphasizes a guest-first approach, with a focus on safety, reliability, and adherence to brand standards across our UK properties.