Hotel Maintenance Technician – Guest Experience

Clermont Hotel Group; Southall; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Pension scheme

Healthcare schemes

Employee well-being

Job summary

Thistle London Heathrow Maintenance Team Member role within Clermont Hotel Group is based near Heathrow, focused on keeping the hotel in top condition and guest-ready. You’ll work with the Maintenance Team Leader on planned and reactive tasks to ensure safety, reliability, and a high standard of guest comfort.

You’ll be supported in developing your skills, with emphasis on safety, compliance, and proactive problem-solving in a busy hospitality environment.

Qualifications

• A keen eye for detail and pride in delivering high-quality work.
• Practical maintenance skills and the ability to solve problems efficiently.
• A genuine passion for creating a positive guest experience.
• Experience in maintenance or a similar role is a bonus but not essential – we’ll support you in developing your skills.
• A strong commitment to safety and compliance.

Responsibilities

• Carrying out planned and reactive maintenance across the hotel, ensuring all areas are well-maintained.
• Resolving maintenance requests quickly to minimize disruption to guest experiences.
• Conducting routine inspections to keep everything safe, efficient, and compliant.
• Supporting larger projects and refurbishments as part of a dynamic team.
• Maintaining tools and equipment to the highest standard.

Skills

Attention to detail

Maintenance skills

Problem solving

Guest experience

Tools

Basic tools

Job description

Thistle London Heathrow Maintenance Team Member role within Clermont Hotel Group is based near Heathrow, focused on keeping the hotel in top condition and guest-ready. You’ll work with the Maintenance Team Leader on planned and reactive tasks to ensure safety, reliability, and a high standard of guest comfort.

You’ll be supported in developing your skills, with emphasis on safety, compliance, and proactive problem-solving in a busy hospitality environment.