Hotel Maintenance Technician — Guest Experience Focus

Thefellowshouse; Cambridge; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Comprehensive salary package

Go Hilton Travel Programme

50% F&B Discount at Hilton Hotels

Staff meals and hot drinks on shift

Career development

Learning & development opportunities

Job summary

The Fellows House Cambridge is seeking a reliable Maintenance Assistant to support the hotel's maintenance team with general repairs and day-to-day upkeep throughout the property. Ideal candidates are hands-on, take pride in their work, and are comfortable with basic plumbing, carpentry, and electrical tasks.

UK work entitlement is required; previous hotel or hospitality experience is desirable but not essential.

Qualifications

• Proactive and flexible individual with a positive attitude.
• Excellent communication and customer service mindset.
• Willingness to work with hotel teams across departments.
• Able to work independently and as part of a team.
• Comfortable using common hand and power tools.

Responsibilities

• Carry out general handyman and minor maintenance works throughout the hotel.
• Perform basic repairs to bedrooms, public areas, offices, staff areas, and back-of-house facilities.
• Repair or replace fixtures, fittings, handles, hinges, locks, shelving and small items.
• Carry out minor painting, decorating, filling, patching, and touch-up works.
• Assist with basic plumbing tasks such as fixing leaks and unblocking sinks.
• Carry out minor carpentry and furniture repairs.
• Assemble, install or move furniture and equipment as required.
• Support with preventative maintenance and general property upkeep.
• Respond to maintenance requests from hotel departments promptly.
• Keep work areas clean, safe and tidy; follow health and safety procedures.

Skills

Positive attitude

Good communication skills

Customer service focus

Teamwork

Self-motivation

Tools

Hand tools

Power tools

Job description

The Fellows House Cambridge is seeking a reliable Maintenance Assistant to support the hotel's maintenance team with general repairs and day-to-day upkeep throughout the property. Ideal candidates are hands-on, take pride in their work, and are comfortable with basic plumbing, carpentry, and electrical tasks.

UK work entitlement is required; previous hotel or hospitality experience is desirable but not essential.