Hotel Maintenance & Guest Experience Technician

Aimbridge Hospitality, LLC; Nottingham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Stream pay up to 40%

Employee assistance programme

Uncapped incentives

Staff meals on duty

Hotel gym access

Free staff parking

Job summary

Aimbridge Hospitality is seeking a Hotel Maintenance Assistant to keep our facilities, equipment and grounds in top condition. You will respond to maintenance requests, perform routine tasks, troubleshoot and repair equipment, and coordinate with vendors and contractors to ensure guest areas are safe and well-maintained.

You will value guest experience and align with our brand standards while working with a team focused on reliability, safety and high service levels in a busy hotel environment.

Qualifications

• Basic maintenance and repair techniques in plumbing, electrical, HVAC and hotel equipment.
• Strong communication and customer service skills are essential.
• Attention to detail to spot issues before they escalate.
• Good time management to prioritise tasks in a busy hotel environment.
• Basic computer skills and familiarity with maintenance software can help track work orders.

Responsibilities

• Respond to maintenance requests and perform routine maintenance tasks.
• Troubleshoot and repair equipment as needed.
• Coordinate with vendors and contractors for servicing.
• Ensure hotel facilities are clean, safe and well-maintained for guests and staff.

Skills

Maintenance basics

Plumbing

Electrical

HVAC

Customer service

Attention to detail

Time management

Computer skills

Maintenance software

Tools

None

Job description

Aimbridge Hospitality is seeking a Hotel Maintenance Assistant to keep our facilities, equipment and grounds in top condition. You will respond to maintenance requests, perform routine tasks, troubleshoot and repair equipment, and coordinate with vendors and contractors to ensure guest areas are safe and well-maintained.

You will value guest experience and align with our brand standards while working with a team focused on reliability, safety and high service levels in a busy hotel environment.