Maintenance Assistant

Aimbridge Hospitality, LLC; Nottingham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Stream pay up to 40%

Employee assistance programme

Uncapped incentives

Staff meals on duty

Hotel gym access

Free staff parking

Job summary

Aimbridge Hospitality is seeking a Hotel Maintenance Assistant to keep our facilities, equipment and grounds in top condition. You will respond to maintenance requests, perform routine tasks, troubleshoot and repair equipment, and coordinate with vendors and contractors to ensure guest areas are safe and well-maintained.

You will value guest experience and align with our brand standards while working with a team focused on reliability, safety and high service levels in a busy hotel environment.

Qualifications

• Basic maintenance and repair techniques in plumbing, electrical, HVAC and hotel equipment.
• Strong communication and customer service skills are essential.
• Attention to detail to spot issues before they escalate.
• Good time management to prioritise tasks in a busy hotel environment.
• Basic computer skills and familiarity with maintenance software can help track work orders.

Responsibilities

• Respond to maintenance requests and perform routine maintenance tasks.
• Troubleshoot and repair equipment as needed.
• Coordinate with vendors and contractors for servicing.
• Ensure hotel facilities are clean, safe and well-maintained for guests and staff.

Skills

Maintenance basics

Plumbing

Electrical

HVAC

Customer service

Attention to detail

Time management

Computer skills

Maintenance software

Tools

None

Job description

• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions
• Staff meals on duty
• Access to hotel gym facilities
• Free staff parking

A day in the life of… As Hotel Maintenance Assistant you'll be responsible for ensuring the hotel's facilities, equipment, and grounds are well-maintained and in good working order. The role involves responding to maintenance requests, performing routine maintenance tasks, troubleshooting and repairing equipment, coordinating with vendors and contractors, and ensuring the hotel's facilities are clean, safe, and well-maintained for guests and employee This role is unlike any other in our hotel and you'll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.

• Basic knowledge of maintenance and repair techniques: You will have a basic understanding of maintenance and repair techniques for plumbing, electrical, HVAC, and other equipment commonly found in hotels.
• Communication and customer service skills: The role requires interacting with guests and colleagues, so strong communication and customer service skills are essential.
• Attention to detail: You'll need an eye for detail to be able to identify potential maintenance issues before they turn into bigger problems.
• Time management: You'll need to be able to effectively manage your time to prioritise key hotel projects
• Technical skills: Basic knowledge of computer systems, software programs and digital tools such as maintenance management software and online scheduling tools would be highly advantageous to allow you to track work orders, manage inventory, and communicate with other departments.

Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other.

What is in it for you? As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities, At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone 'A Place to Grow'