Hotel Housekeeping Manager & Guest Experience Lead

Butlin's; Bognor Regis; Presencial; GBP 31 000 - 38 000; Tempo integral

Resumo da oferta

Butlins is looking for an enthusiastic Hotel Housekeeping Manager to join the Accommodation & Guest Services team at the Bognor Regis Resort. You will oversee the 200-bedroom Ocean Hotel, lead your team in delivering the Clean and Fault Free (CAFF) approach, and ensure high standards of cleanliness and presentation across guest accommodation.

This role involves KPI analysis, stock control to maximise efficiency, health & safety compliance, coaching and developing your team, and delivering

Qualificações

• Experience leading housekeeping teams in hospitality.
• Strong focus on cleanliness and guest satisfaction.
• Knowledge of CAFF standards and KPI monitoring.
• Ability to manage stock and health & safety compliance.

Responsabilidades

• Oversee daily operations of Ocean Hotel housekeeping.
• Coach, mentor, and develop housekeeping team; conduct 121s.
• Analyse KPIs, manage stock control, and uphold CAFF standards.

Descrição da oferta de emprego

Butlins is looking for an enthusiastic Hotel Housekeeping Manager to join the Accommodation & Guest Services team at the Bognor Regis Resort. You will oversee the 200-bedroom Ocean Hotel, lead your team in delivering the Clean and Fault Free (CAFF) approach, and ensure high standards of cleanliness and presentation across guest accommodation.

This role involves KPI analysis, stock control to maximise efficiency, health & safety compliance, coaching and developing your team, and delivering