Hotel Housekeeping Manager

Butlin's; Bognor Regis; On-site; GBP 31,000 - 38,000; Full time

Job summary

Butlins is looking for an enthusiastic Hotel Housekeeping Manager to join the Accommodation & Guest Services team at the Bognor Regis Resort. You will oversee the 200-bedroom Ocean Hotel, lead your team in delivering the Clean and Fault Free (CAFF) approach, and ensure high standards of cleanliness and presentation across guest accommodation.

This role involves KPI analysis, stock control to maximise efficiency, health & safety compliance, coaching and developing your team, and delivering

Qualifications

• Experience leading housekeeping teams in hospitality.
• Strong focus on cleanliness and guest satisfaction.
• Knowledge of CAFF standards and KPI monitoring.
• Ability to manage stock and health & safety compliance.

Responsibilities

• Oversee daily operations of Ocean Hotel housekeeping.
• Coach, mentor, and develop housekeeping team; conduct 121s.
• Analyse KPIs, manage stock control, and uphold CAFF standards.

Job description

Hotel Housekeeping Manager

Department: Accommodation & Guest Services

Employment Type: Permanent - Full Time

Location: Bognor Regis

Description

About The Role

We're looking for an enthusiastic and motivated leader to join our Accommodation team at our Bognor Regis Resort.

As a Cleaning Manager, you'll oversee the smooth running of one of our 200 bedroom Ocean Hotel, ensuring the highest standards of cleanliness and presentation across all our guest accommodation. You'll lead your team in delivering our Clean and Fault Free (CAFF) approach, maintaining exceptional operational standards and holding your team accountable for consistently excellent results. This role involves analysing KPIs, managing stock control systems to maximise efficiency, and ensuring compliance with all Health & Safety policies and procedures.

You'll play a key role in creating unforgettable holiday experiences for our guests working alongside a passionate, dedicated team who take pride in making every stay as fun and carefree as possible.

Typical working hours cover 40 hours per week with a variety of shifts between 8:30am to 9pm.

About You

Reporting to the Accommodation Manager, you'll enjoy the energy of a busy environment and take ownership of maintaining high levels of hygiene and cleanliness across our Ocean Hotel & Shoreline Hotel. You'll balance operational efficiency with a strong focus on guest satisfaction, ensuring that every detail contributes to a truly memorable stay.

We're looking for a leader who leads by example, inspires others, and is passionate about creating experiences that delight our guests. If you love developing people and thrive in a fast-paced, guest-focused environment, this could be the perfect opportunity for you. You'll coach, nurture, and inspire your team to deliver exceptional results, upholding both our cleaning standards and the unique Butlins way of working. You'll champion your team's growth and wellbeing, conducting regular 121s, coaching and personal development reviews to help them progress in their careers with Butlins.

No two days are the same at Butlins, so if you enjoy rolling up your sleeves, thinking on your feet, and making every guest experience your top priority, we'd love to hear from you.