Hotel Housekeeping Lead — Rooms & Teams

New Forest Collection; England; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

28 days' holiday per year

Fantastic training and career developm

Free staff parking

Discounts across the group and with 2

Opportunities to work and develop

Job summary

Burley Manor in the New Forest is seeking a Senior Housekeeping Assistant to join our team. You will be hands-on, cleaning and preparing bedrooms alongside colleagues while taking the lead when the Housekeeping Manager is away.

You’ll be the go-to person in the department, supporting colleagues, organising daily workloads and ensuring high standards of cleanliness and safety across bedrooms, bathrooms and public areas.

Qualifications

• Experience in a hotel housekeeping environment.
• Pride in your work and attention to detail.
• Ability to take initiative when the Manager is away.

Responsibilities

• Clean and prepare bedrooms and public areas to the required standards.
• Lead by example and support colleagues on the team.
• Help organise daily workload and allocate rooms to the team.
• Be a key point of contact for the housekeeping team and assist with queries.
• Take responsibility for day-to-day running of housekeeping when the Manager is away.
• Support training and welcome new starters, keeping high standards across the team.
• Monitor stock of linen, cleaning products and supplies, using resources responsibly.
• Coordinate with Reception, Maintenance and other departments to keep operations smooth.
• Report maintenance issues and any required repairs.
• Maintain high standards of cleanliness, hygiene and safety.

Skills

Housekeeping experience

Attention to detail

Leadership potential

Teamwork

Job description

Burley Manor in the New Forest is seeking a Senior Housekeeping Assistant to join our team. You will be hands-on, cleaning and preparing bedrooms alongside colleagues while taking the lead when the Housekeeping Manager is away.

You’ll be the go-to person in the department, supporting colleagues, organising daily workloads and ensuring high standards of cleanliness and safety across bedrooms, bathrooms and public areas.