Hotel Housekeeping Attendant - Create Memorable Guest Stays

Forest of Arden Hotel & Country Club; Birmingham; Sur place; GBP 17 000 - 19 000; Plein temps

Avantages offerts par ce poste

Hotel discounts

Holiday leave 28d

Retail & dining discounts

Employee assistance line

Financial wellbeing access

Annual stayover after 1 year

Training & progression

Referral bonus £500

Free meals on shift

Service awards

Résumé du poste

The Forest of Arden Hotel & Country Club in Birmingham is recruiting a Housekeeping Attendant to uphold the highest cleanliness standards across the hotel and to ensure guests receive an excellent experience. Reporting to the Head Housekeeper, you will perform cleaning tasks efficiently to maintain a welcoming environment.

Joining Axiom Hospitality and Forest of Arden Hotel & Country Club offers a competitive hourly rate, 28 days holiday (increasing to 33), employee discounts, wellbeing support

Qualifications

• Highly self-motivated, confident and able to work with limited supervision.
• Outstanding customer service skills with the ability to anticipate guests’ needs.
• A team player who can follow procedures and standards.

Responsabilités

• Welcoming and acknowledging all guests; anticipating and addressing guests’ service needs.
• Ensure guest rooms and public areas are beautifully presented to create exceptional experiences.
• Deliver a high level of customer satisfaction in line with core values and standards.

Connaissances

Attention to detail

Customer service

Team player

Self-motivation

Description du poste

The Forest of Arden Hotel & Country Club in Birmingham is recruiting a Housekeeping Attendant to uphold the highest cleanliness standards across the hotel and to ensure guests receive an excellent experience. Reporting to the Head Housekeeper, you will perform cleaning tasks efficiently to maintain a welcoming environment.

Joining Axiom Hospitality and Forest of Arden Hotel & Country Club offers a competitive hourly rate, 28 days holiday (increasing to 33), employee discounts, wellbeing support