Hotel Housekeeper

Aldwark Manor Estate; York; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in hospitality seeks a dedicated Room Attendant to join their team at a picturesque hotel. This role involves maintaining cleanliness and service standards in guest rooms and public areas, ensuring a welcoming environment for all visitors. With a focus on teamwork and attention to detail, you will be part of a dynamic team committed to providing exceptional service. The hotel is undergoing exciting renovations and expansions, offering a unique opportunity to contribute to a growing establishment while enjoying various employee benefits. If you are passionate about hospitality and keen to make a positive impact, this is the perfect role for you.

Benefits

Apprenticeship and development opportunities

Gym and leisure use

Share of Tronc

Hospitality Rewards platform

Employee Assistance Program

Free meals on duty

Refer a friend bonus

Free golf for yourself and discounted for friends and family

Uniform provided

20% Food and Beverage Discount

Qualifications

• Experience in housekeeping or cleaning roles preferred.
• Ability to follow instructions and work as part of a team.

Responsibilities

• Clean and service assigned rooms and areas to established standards.
• Liaise with supervisors when rooms are ready for guests.
• Report repairs or unsafe conditions to the supervisor.

Skills

Room Cleaning

Attention to Detail

Teamwork

Time Management

Education

High School Diploma

Job description

Job Title

Position:Room Attendant

Reports to: Housekeeping Manager / Assistant Manager / Supervisor

Location: Aldwark Manor Estate, Aldwark, Nr. Alne, York, YO61 1UF

Hours of work: full time or flexible

Benefits:

Apprenticeship and other development opportunities.

Gym and leisure use. (September 2025)

Share of Tronc.

Hospitality Rewards platform.

Employee Assistance Program.

Free meals on duty.

Refer a friend bonus.

Free golf for yourself and discounted for friends and family.

Uniform provided.

Food and Beverage Discount when dining at our Hotel of 20%

Aldwark Manor Estate is a privately owned Hotel with Golf nestled in a picturesque village between York and Harrogate. Set in 200 acres of beautiful countryside, this luxury Hotel provides a complete escape for both business and leisure guests and is a popular venue for weddings.

Over the last few years, the Hotel has undergone major renovations in the bedrooms, restaurant, residents lounge, sports bar and all public areas. This year we will starting our new and opulent spa and state-of-the-art leisure areas as well as our new meeting rooms and additional 24 bedrooms. The leisure facilities opening later this year with the new spa, bedrooms and meeting space opening 2026

Our values: “Never be ordinary” in our product, quality or people with the aim of being “Always Aldwark” in meeting our guest’s and team expectations.

Main duties and purpose of the role:

• Clean and service assigned rooms and or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning, and sanitising bathrooms, removing rubbish, etc. Liaising with the supervisor when rooms are ready for guests.
• Replacing used amenities, such as tea, coffee in the bathrooms replacing used towels and other bathroom amenities, such as shampoo and soap.
• Minimise waste in all cleaning areas.

• Cleaning, vacuuming, dusting, mopping public areas, such as corridors.
• Returning and restocking cleaning cart at shift end.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
• Report repairs or unsafe conditions to Supervisor.
• Notifying supervisor/manager of any accidents or problems while rendering service always follow established safety procedures. Immediately report any health and safety incident, security breaches, concerns, or suspicious behaviour

The above is a non exhaustive list of duties and you are expected to undertake any other duties as requested by your Manager. The Company reserves the right to amend your job description in line with the changing demands of the business.