Hotel General Manager

James Webber Recruitment Ltd.; Greater London; On-site; GBP 150,000 - 210,000; Full time

Job summary

James Webber Recruitment Ltd. is handling an exclusive appointment for a General Manager to lead a high-profile London hotel opening.

The role covers pre-opening through to long-term operation, with responsibility for establishing culture, service standards and a robust commercial framework. We seek an accomplished hotelier with a strong track record in large, full-service hotels, including 300+ bedrooms, and with experience in F&B, meetings and events.

Qualifications

• Current or recent experience as a General Manager within a large full-service hotel.
• Strong track record of delivering revenue, profit and guest satisfaction.
• Experience leading large and diverse hotel teams.

Responsibilities

• Lead the hotel through pre-opening, mobilisation and launch.
• Recruit and develop a high-performing senior leadership team.
• Establish culture, service standards and operational framework.
• Take full responsibility for commercial and financial performance.
• Develop and deliver annual budgets, forecasts and business plans.
• Drive performance across Rooms, F&B and Meetings & Events.

Skills

Leadership

Hospitality operations

P&L management

Budgeting

Revenue strategy

People development

Job description

Highly Competitive Salary & Executive Package

JWR is delighted to be working exclusively on an outstanding opportunity to appoint a General Manager for a major new hotel opening in London.

This is a rare opportunity for an accomplished hotelier to become involved in an exciting new development, taking a leading role through the pre-opening phase, launch and beyond.

The property will be a large, full-service hotel with over 300 bedrooms, extensive Food & Beverage operations and significant meetings, conference and events facilities.

We are looking for a commercially astute, inspirational Hotel General Manager with the leadership presence and operational expertise to build an exceptional team, establish the culture of the hotel and successfully position the property within the highly competitive London market.

The Role

As General Manager, you will take overall responsibility for the pre-opening and subsequent operation of the hotel, working closely with ownership and key stakeholders throughout the development and mobilisation process.

Responsibilities will include:

• Leading the hotel through its pre-opening, mobilisation and launch


• Recruiting and developing a high-performing senior leadership team


• Establishing the culture, service standards and operational framework of the hotel


• Taking full responsibility for the hotel's commercial and financial performance


• Developing and delivering annual budgets, forecasts and business plans


• Driving performance across Rooms, Food & Beverage, Meetings & Events and ancillary revenues


• Establishing strong commercial, sales and revenue strategies


• Ensuring exceptional guest experience and service delivery


• Building and leading a substantial hotel team


• Developing strong relationships with ownership and key stakeholders


• Positioning the hotel successfully within the London market

The Person

We are particularly interested in speaking with experienced General Managers from large, full-service branded hotels who can demonstrate a strong track record of commercial and operational leadership.

Ideally, you will have:

• Current or recent experience as a General Manager within a large full-service hotel


• Experience of operating hotels with 300+ bedrooms


• A strong background within a recognised international hotel brand


• London or major city hotel experience


• Significant Food & Beverage and Meetings & Events exposure


• Full P&L, budgeting and commercial responsibility


• Experience leading large and diverse hotel teams


• Strong owner and stakeholder management skills


• A proven record of delivering revenue, profit and guest satisfaction


• Previous hotel pre-opening, opening, repositioning or major refurbishment experience would be highly advantageous

Above all, we are looking for a highly credible and engaging hotel leader who combines commercial acumen with genuine operational expertise and outstanding people leadership.

This is an exceptional opportunity to put your own stamp on a major new London hotel, building the team and culture from the ground up and leading the property through opening into long-term operation.

All applications and conversations will be treated in the strictest confidence.