Hotel Facilities Technician — Guest Experience

Aimbridge Hospitality; Willerby; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Industry training

Staff discounts

Stream savings

Employee support programme

Incentives

Flexible working

Staff meals

Gym access

Career breaks

Free parking

Job summary

Aimbridge Hospitality in Willerby is seeking a proactive Hotel Maintenance Assistant to keep our facilities, equipment, and grounds in top condition and ready for guests and staff. You will respond to maintenance requests, perform routine tasks, and coordinate with contractors to ensure timely repairs.

The role requires basic technical knowledge, strong communication, and excellent time management to prevent issues and support smooth hotel operations while delivering a first-class guest

Qualifications

• Basic understanding of maintenance and repair techniques for plumbing, electrical, HVAC, and other hotel equipment.
• Strong communication and customer service skills are essential.
• Eye for detail to identify issues before they escalate.
• Ability to prioritise tasks and manage time effectively.

Responsibilities

• Respond to maintenance requests from guests and staff.
• Perform routine maintenance tasks to keep facilities in good working order.
• Troubleshoot and repair equipment as needed.
• Coordinate with vendors and contractors for work orders.
• Ensure facilities are clean, safe and well-maintained for guests and employees.

Skills

Maintenance basics

Customer service

Attention to detail

Time management

Technical literacy

Tools

Maintenance software

Job description

Aimbridge Hospitality in Willerby is seeking a proactive Hotel Maintenance Assistant to keep our facilities, equipment, and grounds in top condition and ready for guests and staff. You will respond to maintenance requests, perform routine tasks, and coordinate with contractors to ensure timely repairs.

The role requires basic technical knowledge, strong communication, and excellent time management to prevent issues and support smooth hotel operations while delivering a first-class guest