Hotel F&B Assistant — Guest Experience & Growth

The Imperial London Hotels Limited; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

28 Days Holiday pro-rata increasing to

Free meals on duty

Uniform & dry-cleaning

Workplace pension

£300 Refer a Friend

Employee recognition

Employee awards

Social events

Season Ticket Loan

Staff discounts

Early Pay

Job summary

The Imperial London Hotels Limited, Bedford Hotel in Bloomsbury, central London, seeks a warm F&B teammate to join our Food & Beverage team. You will prepare and service drinks to brand standards, manage Micros orders, set up the buffet each morning, replenish stock, and deliver outstanding guest service.

We offer a 40-hour, 5 of 7 days weekly rota with opportunities for progression within our Botanic restaurant and hotel operations, alongside generous staff benefits.

Qualifications

• 1 year experience in a Food & Beverage environment, ideally in hotels.
• Natural flair for customer service and a passion for food & beverage.
• Flexibility to work early mornings, evenings and weekends.
• Team-oriented attitude and positive, caring personality.
• Professional proficiency in English.

Responsibilities

• Prepare and serve drinks to brand standards.
• Process orders in Micros with minimal error.
• Set up the buffet in the morning.
• Replenish stock during service.
• Deliver outstanding customer service to guests.
• Collaborate with F&B team to ensure smooth service.

Skills

F&B experience

Customer service

English proficiency

Tools

Miros POS System

Job description

The Imperial London Hotels Limited, Bedford Hotel in Bloomsbury, central London, seeks a warm F&B teammate to join our Food & Beverage team. You will prepare and service drinks to brand standards, manage Micros orders, set up the buffet each morning, replenish stock, and deliver outstanding guest service.

We offer a 40-hour, 5 of 7 days weekly rota with opportunities for progression within our Botanic restaurant and hotel operations, alongside generous staff benefits.