Hotel engineer

Facade Today; Greater London; Hybrid; GBP 32,000 - 43,000; Full time

Benefits offered by this job

CitizenM experience nights

Discounted Marriott nights

Professional development programs

Latest tech devices

Flexible public holidays

Employee assistance program

Social events and team days

Job summary

Another Star is seeking a hotel maintenance engineer for the London property to transition maintenance from reactive to preventive care. You will work with the hotel senior engineer, hotel manager, housekeeping, subcontractors, and the Support Office to keep the property running smoothly.

Responsibilities include daily maintenance, safety checks like water and fire risk assessments, and coordinating third-party contractors. Strong English communication and a proactive mindset are essential.

Qualifications

• Technical knowledge across electrical, mechanical and plumbing systems.
• Ability to work independently and in a team.
• Basic computer skills and willingness to learn new software.
• Good written and spoken English ability.
• Proactive and enthusiastic attitude.

Responsibilities

• Ensure guest rooms are functional and undamaged; maintain high standards.
• Inform hotel team about room availability for sale.
• Support hotel teams with technical tasks across the property.
• Be on-call for emergencies and coordinate 3rd party contractors.
• Be first point of contact for building installation issues.
• Contribute to water and fire risk assessments and safety tasks.
• Keep colleagues updated in hotel systems with status changes.
• Coordinate preventative maintenance with subcontractors.

Skills

Electrical knowledge

Mechanical knowledge

Plumbing knowledge

Independent worker

English communication

Proactive attitude

Team player

Tools

Email

Excel

Word

Job description

Department: hotel property management

Employment Type: Permanent - Full Time

Location: UK, London

Reporting To: head of property management EU

Description

A well-maintained hotel has a direct positive impact on guest satisfaction. Therefore, Another Star is looking for a solid hotel maintenance engineer who can help us change its maintenance organization from reactive to preventive. A proactive mindset combined with curiosity and a sociable personality are very important elements for this role.

As a hotel maintenance engineer, you are responsible for the complete day-to-day maintenance of the hotel. You will communicate with the hotel senior engineer, hotel manager, housekeeping department, (sub)contractors and the Another Star Support office.

Key Responsibilities

• Making sure our guests are happy! Ensure our rooms are working and nothing is damaged
• Inform the hotel team which rooms can and cannot be sold
• Support the hotel team with technical tasks throughout the hotel
• On-call in case of emergencies
• Manage and coordinate 3rd party subcontractors in terms of preventative maintenance
• Be the first point of contact in case of any issues with the building installations
• Responsibility for hotel safety. This means you are involved in executing the water risk assessment and fire risk assessment
• Keep everybody informed by updating the status to the hotel team and in the supporting software

Qualifications / Skills

• A skilled, all-round technical assistant with basic knowledge of electrical, mechanical, and plumbing systems
• Able to work independently
• Basic knowledge of computer software (email, excel, word), and are interested to learn new software programs
• Good level in communicating and writing in English
• Eager to learn and develop yourself
• No 9 to 5 mentality, interesting challenges always happen at unexpected times
• Proactive and enthusiastic
• Happy to work in a team, side by side with the citizenM Glasgow hotel staff and Another Star’s Support Office
• Passionate about the things you’re doing.

What's in it for you?

• citizenM experience nights for you (and friends and family). Discounted nights at Marriott hotels.
• Personal and professional development opportunities and programs
• Latest tech devices and all the tools you need to be successful in your role
• Flexible public holidays
• Employee assistance program
• Varied team days and social events (from food trucks and quizzes at the office to parties on boats)

Location

citizenM hotel - London