Hostel Support Worker – Trauma‑Informed Care (Brighton)

BHT Sussex; Brighton; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Stakeholder pension

Medical plan

Learning & Development

EAP

Cycle-to-work

Bus pass

Holiday entitlement

Well-being activities

Job summary

BHT Sussex in Brighton invites applications for a Support Worker (Hostel Worker) role. The post supports Phase One, a 52-bed high support hostel for single homeless people with complex needs, with shift work.

The salary is £28,532 per year pro rata, including pension and enhanced anti-social hours, for a 37 hour week on a fixed-term contract until 30 June 2027. The post requires dedication to trauma-informed care, safeguarding, and providing practical and emotional support to clients.

Qualifications

• Experience of providing emotional and practical support to vulnerable clients with complex needs who are homeless.
• An understanding of psychological informed practice, strengths-based approached and trauma informed care.
• Housing and building management support using person centred approaches.
• Professional boundaries; safeguarding, accountability, and confidentiality within the workplace.
• Excellent communication skills (verbal and written) to forge positive working relationships with stakeholders (clients, colleagues, external organisations etc.).

Responsibilities

• Ensuring the active implementation of the project’s policies and procedures.
• Staffing a busy reception area and providing appropriate signposting and support to clients and ensuring the presentation of the Reception area meets professional and welcoming standards.
• Delivering support that includes interventions to reduce risk taking behaviour, managing challenging behaviour, and following risk management plans and incident reporting procedures.
• Ensuring the building is clean and welcoming and encouraging service users to take responsibility for maintaining their personal space.
• Taking a lead on bagging and storing client belongings when they leave and assisting clients with their belongings when moving into the hostel.

Skills

Emotional support

Practical support

Job description

BHT Sussex in Brighton invites applications for a Support Worker (Hostel Worker) role. The post supports Phase One, a 52-bed high support hostel for single homeless people with complex needs, with shift work.

The salary is £28,532 per year pro rata, including pension and enhanced anti-social hours, for a 37 hour week on a fixed-term contract until 30 June 2027. The post requires dedication to trauma-informed care, safeguarding, and providing practical and emotional support to clients.