Hostel Support Coordinator

Morgan Hunt UK Limited; Bournemouth; On-site; GBP 21,000 - 24,000; Full time

Job summary

Morgan Hunt UK Limited in Bournemouth is seeking a Hostel Worker to support residents experiencing homelessness and mental health challenges. You will deliver person-centred support, help residents set goals, and work as part of a committed team to promote recovery, independence and wellbeing in our supported housing projects.

You will lead client support, coordinate hostel operations across shifts, liaise with external agencies and complete admin tasks in line with policies and legal

Qualifications

• Experience working with individuals experiencing homelessness.
• Experience in a customer-facing hospitality role.
• Experience supporting individuals with mental health issues.
• Ability to maintain professional boundaries and remain calm under pressure.

Responsibilities

• Lead and coordinate support for allocated clients.
• Manage the operation of the hostel during shifts, addressing emerging issues and incidents.
• Provide practical and personal support to clients in an engaging and flexible manner.
• Assist clients in identifying their personal goals and support them in achieving these aims.
• Liaise with statutory and voluntary agencies to ensure appropriate support is provided.
• Contribute to the day-to-day management of the hostel, ensuring a safe and positive living environment.
• Complete procedural and administrative tasks in line with policies and legal requirements.

Skills

Homelessness experience

Customer-facing hospitality experience

Mental health support experience

Professional boundaries & resilience

Education

Social care qualification preferred

Job description

Morgan Hunt UK Limited in Bournemouth is seeking a Hostel Worker to support residents experiencing homelessness and mental health challenges. You will deliver person-centred support, help residents set goals, and work as part of a committed team to promote recovery, independence and wellbeing in our supported housing projects.

You will lead client support, coordinate hostel operations across shifts, liaise with external agencies and complete admin tasks in line with policies and legal