Host/Urgent Care Driver

Brisdoc-Healthcare-Services; West of England; Hybrid; GBP 15,000 - 25,000; Part time

Job summary

BrisDoc Healthcare Services is seeking a part-time Host/Urgent Care Driver in Bristol. The role blends front-of-house host duties with patient transport responsibilities, requiring evening and overnight shifts.

You will support clinicians and patients, and help maintain vehicles and records. The post is a hybrid role with duties both as a driver and a host, and is suitable for applicants aged 25 or over who hold a valid UK driving license and have healthcare experience.

Qualifications

• GCSE or equivalent education required.
• Full UK driving license with no more than 3 points.
• Experience of working in healthcare / NHS.

Responsibilities

• Transport clinicians to patients' homes and maintain the vehicle.
• Provide front-of-house reception and promote positive patient experience.
• Ensure fuel, load/unload equipment safely, and complete shift checklists.

Skills

Driving license

Healthcare experience

Customer service

Education

GCSE or equivalent

Job description

Main area Support Services Grade Salary Ranges: 15,000 - 25,000 Contract Permanent: Please not that due to insurance restrictions we cannot employ anyone under 25 years old Hours Part time - 11 hours per week (evening and overnight shifts) Job ref Host/Driver

Employer BrisDoc Healthcare Services Employer type Private Sector Site Unit 21 Osprey Court Town Bristol Salary £13.72 - £15.37 £13.72 evenings, £15.37 overnights and weekends Salary period Session by session Closing 07/10/2026 23:59

Host/Urgent Care Driver

Salary Ranges: 15,000 - 25,000

Job overview

DRIVER

To primarily transport clinicians to the homes of patients in order to provide medical assistance. The post holder will also be responsible for the maintenance of the vehicle during each shift. At all times drivers must carry out duties in a safe and legal manner ensuring that all vehicles are maintained and driven within current driving regulations and codes, principally the Road Traffic Act and Highway Code.

Please note: this is a hybrid role working as a driver and a host

HOST
The purpose of this role is to provide a front of house reception service at Brisdoc’s treatment centres and promote high standards of patient experience. The main responsibilities include:
welcoming patients on arrival and supporting them through their patient journey in the service; answering internal phone calls within the agreed BrisDoc standards and recording all necessary information accurately for other team members to use; performing accurate record keeping and all other front line reception duties as required.

Main duties of the job

• Ensuring the car has adequate fuel for the shift. When necessary, re-fuelling the car using the company fuel card.
• Responsibility for safely loading and unloading the appropriate medical equipment and supplies in the vehicle that may be required by the mobile clinician and driver, whilst adhering to all manual handling guidelines.
• Completing the drivers check list at the start of each shift ensuring all necessary equipment/supplies are available and functional in the car.
• Maintaining the cleanliness and general upkeep of the vehicles and report any faults immediately to the Shift Manager and completing the fault notification sheet.

To drive the clinician to patients’ homes / place of residence safely and within the current road and traffic act regulations noting that this is not an emergency service and speed limits and laws in accordance with the Highway Code must be followed at all times. Responsibilities include:

• Accurately recording all call details of visits, returning all Driver Log sheets to base at end of shift.
• Driving deliveries to other destinations at the request of the Shift Manager. This may include delivering supplies, prescriptions, medication, etc between sites.

Please see attached job descriptions for both Host and Driver duties

Working for our organisation

We run an exciting range of Primary Care Services including the SevernSide Urgent Care Service, GP Practices, and the Homeless Health Service. This enable BrisDoc to offer excellent healthcare 24 hours a day, 365 days a year to over 1 million patients across Bristol, North Somerset & South Glos.

We are a ‘Social Enterprise’ and an ‘Employee-Owned Business’ - this means the decisions we make, are for the good of our patients, workforce, and wider community. This involves prioritising the health of our patients, protecting our environment, focusing on equality, diversity, and inclusion, looking after the health & wellbeing of our team, and improving the social and economic status of our population.

We are proud to be an organisation that ‘gives back’. Our BrisDoc ‘Community Fund’ is a staff-led team which works closely with health-based charitable causes, both local and international, to invest time and money to improve lives in disadvantaged communities.

By joining BrisDoc, you will be part of a multi-disciplinary organisation that prides itself on being a fantastic place to work; somewhere that you will feel valued, supported, developed and part of a family. We strive to make sure every member of the team feels proud of the work they do and the services that we offer.

We look forward to welcoming you to the team

Detailed job description and main responsibilities

• Ensuring the car has adequate fuel for the shift. When necessary, re-fuelling the car using the company fuel card.
• Responsibility for safely loading and unloading the appropriate medical equipment and supplies in the vehicle that may be required by the mobile clinician and driver, whilst adhering to all manual handling guidelines.
• Completing the drivers check list at the start of each shift ensuring all necessary equipment/supplies are available and functional in the car.
• Maintaining the cleanliness and general upkeep of the vehicles and report any faults immediately to the Shift Manager and completing the fault notification sheet.

To drive the clinician to patients’ homes / place of residence safely and within the current road and traffic act regulations noting that this is not an emergency service and speed limits and laws in accordance with the Highway Code must be followed at all times. Responsibilities include:

• Accurately recording all call details of visits, returning all Driver Log sheets to base at end of shift.
• Driving deliveries to other destinations at the request of the Shift Manager. This may include delivering supplies, prescriptions, medication, etc between sites.

Please see attached job descriptions for both host and driver duties

Person specification

Qualifications and Experience

• A good standard of education to GCSE or equivalent
• equivalent Essential Application and Interview Full Driving License with no more than 3 points
• Experience of working in healthcare / NHS
• Experience of driving for other employers

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

For more information please email [emailprotected] or call: 01179 370 900 option 1