Host / Hostress

Open House London; Wood Green; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Staff discount

Staff meals

Early pay via Stream

Team incentives

Referral programme

Flexible hours

Job summary

The Broadcaster is a contemporary pub in White City operated by Open House London. We are looking for a friendly Host/Hostess to greet guests, manage the entrance and seating flow, and help create a warm first impression at every visit.

Join a lively team and enjoy staff meals, flexible hours and opportunities to grow within hospitality. If you enjoy delivering great guest experiences, we’d love to hear from you.

Qualifications

• Front-of-house hospitality experience preferred but not required.
• Excellent communication and a friendly demeanor.
• Ability to balance bookings, walk-ins and queues.
• A proactive, can-do attitude with guests at the forefront.

Responsibilities

• Be welcoming as the first point of contact and set the tone for guests' visit.
• Manage bookings, walk-ins and waiting lists and fit guests in where possible.
• Coordinate with floor, bar and kitchen to ensure smooth service flow.
• Make every guest feel valued and looked after, regardless of the occasion.
• Remember regulars' names and special occasions to personalise visits.
• Keep the entrance and host stand tidy and ready for service.

Skills

Positive energy

Customer service

Teamwork

Job description

The Broadcaster

An independent, founder-led contemporary pub in White City, with multiple floors, a lively rooftop and spaces for everything from casual drinks to private events. Think seasonal British food, craft beer, great wine, cocktails and a buzzing atmosphere.

About the Role

As a Host / Hostess at The Broadcaster, you’ll bring your personality, energy and care to the front door, working with your team to make every guest experience a great one.

What’s in It for You?

• Up to 50% discount across our restaurants (Open House London and The Italian Greyhound)
• Staff meals and refreshments
• Early pay and savings tools through Stream
• Team incentives
• Referral programme
• Flexible hours
• Opportunities to learn, grow and build your career in hospitality

What You’ll Be Doing

• Being the first hello and the final goodbye, and setting the tone for every guest’s visit
• Managing bookings, walk-ins and the waiting list, and finding a way to fit guests in wherever you can
• Working closely with the floor, bar and kitchen to pace the room so service runs smoothly
• Making every guest feel welcome and looked after, whatever the occasion
• Remembering the little details, from regulars’ names to special occasions
• Keeping the entrance and host stand tidy, organised and ready for service

What We’re Looking For

We care more about who you are than what’s on your CV.

You’ll fit right in if you:

• Bring positive energy and your own personality to work
• Look for solutions and aren’t afraid to get stuck in
• Care about your teammates as much as your guests
• Treat everyone with kindness and respect
• Notice the little things that make a big difference

Experience is great, but attitude matters more. If you’re keen to learn and love working with people, we’d love to hear from you.