Host (30 Hours)

Caprice Holdings Ltd; Greater Manchester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

30% Dining discount across Caprice/G.C

Early pay and financial tools via Flow

Enhanced maternity & paternity leave

Cycle to work scheme

English language classes

Private medical and life insurance

Employee Assistance Programme

Structured pension scheme

Job summary

Sexy Fish Manchester, part of Caprice Holdings Ltd, is seeking a poised Host to greet guests and set the tone for their dining experience. You will manage reservations, coordinate with the service team, and respond to inquiries, ensuring a welcoming and efficient reception at our vibrant venue in Manchester.

The role emphasizes strong communication, excellent organisational skills, and the ability to multitask in a fast-paced environment as part of a renowned hospitality group.

Qualifications

• Experience as host/ receptionist in hospitality is helpful but not required.
• Excellent communication and interpersonal skills.
• Strong organisational abilities and attention to detail.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and welcome guests with warmth and professionalism.
• Manage reservations and seat assignments accurately.
• OpenTable and/or Seven Rooms experience.
• Coordinate with the service team to ensure a seamless dining experience.
• Answer phone calls and inquiries, providing information and assistance.
• Maintain the reception area, keeping it clean and organized.
• Uphold the highest standards of service and guest satisfaction.

Skills

Communication

Interpersonal skills

Organisational skills

Tools

OpenTable

SevenRooms

Job description

Sexy Fish Manchester, located in the heart of Spinningfields, is an avant-garde dining destination celebrated for its opulent decor, innovative cuisine, and electric atmosphere. As a pioneer in the culinary scene, Sexy Fish offers a unique blend of art, fashion, and culinary excellence. Our food takes its inspiration from Asian cuisine, with a focus on Japan – sushi, sashimi, tempura, and robata. The bar is known for offering the world's largest Japanese Whisky Collection and prides itself on unique service standards and cocktail knowledge. With creativity and flair at the front of every cocktail & drink created, the Sexy Fish London team won the Best International Restaurant Bar at TOTC 2022 and have brought the same excellence to Manchester.

We are currently seeking a poised and customer-focused Host to join our dynamic team. As a host , you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant.

Key Responsibilities

• Greet and welcome guests with warmth and professionalism.
• Manage reservations, ensuring accurate and efficient table assignments.
• Open Table and/or Seven Rooms experience.
• Coordinate with the service team to ensure a seamless dining experience.
• Answer phone calls and inquiries, providing information and assistance.
• Maintain the reception area, keeping it clean and organized.
• Uphold the highest standards of service and guest satisfaction.

Requirements

• Previous experience as a receptionist or host in a restaurant or hospitality setting is advantageous but not required.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Positive and friendly demeanour.

Benefits

• 30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s
• Access to early pay, savings tools & financial coaching via Stream
• Enhanced maternity & paternity leave
• Cycle to work scheme and refer-a-friend bonuses up to £1,000
• English language classes, length of service awards & employee recognition bonuses
• Private medical and life insurance for senior leaders, life insurance for head office employees
• Employee Assistance Programme
• Plus, a structured pension scheme with employer contributions

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.