Host

Blacklock Shoreditch; Greater London; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

50% off food

30 days’ holiday

Birthday day off

Job summary

Blacklock Shoreditch is seeking a part-time Host to warmly welcome guests and assist on the floor during busy service times. You will respond to emails, calls and in-person enquiries, building a genuine rapport with guests as you go.

This role offers a friendly team environment, opportunities for training and development, and access to staff benefits within a culture of hospitality and British produce excellence.

Qualifications

• Experience in guest-facing roles and delivering friendly service.

Responsibilities

• Welcome guests in a genuine and friendly manner and support on the floor during busy periods.
• Respond to emails, calls and in-person enquiries while building rapport with guests.

Skills

Customer service

Job description

WHY WORK FOR US

All our restaurants have been voted in the Top 100 restaurants in the UK but, most importantly, are happy places to work. We focus on building meaningful careers for our teams whilst serving the very best of British produce alongside genuine hospitality from people who care.

At Blacklock, we aspire to create an inclusive environment where everyone can be true to themselves, feel genuinely cared for and have equalopportunities for growth and progression.We are committed to building a diverse team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives; whichin turn elevates our philosophy even further - Everyone leaves happy, including you!!

OUR OFFER TO YOU

At Blacklock, our team’s welfare and happiness always comes first. We value the importance of work-life balance and here are some of thebenefits and welfarethat we offer to our team members:

• Blacklock Experience-for-two at one of our restaurants to celebrate passing your probation
• 50% off food in all of our restaurants (up to 4 people)
• 30 days’ holiday plus service charge (28 statutory plus an extra day on your birthday and company holiday for Blackstock)
• Special milestone rewards including CODE membership, weekend away, extra holidays and fully paid sabbaticals
• Charity day – we’ll pay you while you help others (optional volunteering day each year)
• 1 hour paid break when you’re on a double shift
• Christmas and New Year’s Day off (we are closed 24th-26thDec and 1stJan)
• Family meal and soft drinks when at work
• 'Extras' Discounts
• £500 bonus for referring a friend
• Cost price chops and wine
• 12 weeks paid maternity & adoption leave and 2 weeks paid paternity leave
• 2 days paid Paw-ternity to look after your first puppy
• Free mortgage advice
• Hardship Loan Scheme
• Face-to-face counselling support, legal advice and hardship grants through our Employee Assistance Programme
• We’ll invest in your training and development and help you set a clear career path for a promotion
• Last but not least, we have awesome team parties including Blackstock, our annual company festival!

YOUR ROLE AS A HOST

We are looking for a part-time Host to take on a multi-tasking role which includes welcoming our guests in a genuine and friendly manner, you will also be supporting on the floor at busy periods. Whilst on shift you will respond to emails, calls and in person enquiries, building a great rapport with guests as you go.

If you like what you’ve heard so far and you feel that a Host role at Blacklockis a bit of you, we would love to meet you!