Host

Boston Pizza International, Inc. (New Glasgow); East Grinstead; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player seeks enthusiastic Hosts to create memorable experiences for guests. In this role, you will be the first point of contact, ensuring every visitor feels welcomed and valued. With flexible scheduling and opportunities for career growth, this position is perfect for those who thrive in a dynamic environment. Join a team that champions hospitality and community engagement while enjoying a respectful workplace culture where your contributions are recognized and appreciated.

Benefits

Flexible scheduling

Opportunities for career growth

Community engagement

Scholarship Program

Management Training Programs

Leadership Development conferences

Mentorship initiatives

Reward and recognition programs

Qualifications

• Enjoys working with people in a team environment.
• Aims to exceed guest expectations daily.

Responsibilities

• Welcomes guests as the first impression of the restaurant.
• Collaborates effectively with team members to achieve goals.
• Maintains composure in a fast-paced environment.

Skills

Customer Service

Team Collaboration

Time Management

Effective Communication

Job description

Overview

Host

Hosts play the important role of being the first impression of the restaurant to our Guests. Smiling, and with an upbeat attitude, they ensure that our guests are seated based on their needs and the situation. They are responsible for acknowledging and thanking each and every Guest for their visit in a professional, sincere, and friendly manner in person or by phone. They also coordinate with team members about available seating options and escort Guests to the right table and area.

The Host/Greeter is accountable for ensuring that our most important people, our Guests, have an excellent Boston Pizza experience from start to finish. They demonstrate and believe in championing a fun and safe work environment and contribute to a thriving workplace culture.

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development conferences, and mentorship initiatives
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

Responsibilities

What does a successful Host/Greeter look like?

• Always smiling and welcoming as the first impression of the restaurant
• Leads by example and collaborates effectively with team members
• Achieves goals through organization and time management
• Builds relationships by finding common ground and working cohesively
• Champions the "Foundations of Hospitality" and Boston Pizza's Brand Standards
• Communicates effectively, sharing goals and challenges
• Maintains composure and thrives in a fast-paced environment
• Seeks professional development and continuous learning opportunities

Qualifications

Boston Pizza has been recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to the development and growth of our team members, emphasizing integrity, philanthropy, and innovation. If you enjoy working with people in a team environment and aim to exceed guest expectations daily, Boston Pizza is the place for you!