Host

Richmond Villages; Aston-on-Trent; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free meal on shift

20 days holidays + BH

Pension plans

Wagestream early wage access

Job summary

Richmond Villages in Aston-on-Trent is seeking a friendly Host to welcome residents and deliver a warm dining experience in the restaurant and café. The role includes setting tables, serving meals, handling EPOS payments, and maintaining high standards of cleanliness.

Shifts are between 8:00am and 8:00pm with occasional late events; part-time options available. Full induction, ongoing training, and access to learning resources are provided.

Qualifications

• Experience in customer-facing roles is preferred.
• Training provided for role in a care-community setting.

Responsibilities

• Set up tables in the restaurant and café.
• Serve in the restaurant and café at mealtimes.
• Provide room service to residents as needed.
• Handle EPOS till payments and keep areas tidy.
• Assist with serving meals to residents in rooms or other village areas.

Skills

Customer service

Team player

Communication skills

Job description

Host

Job Description

Host

Location: Richmond Drive, Aston on Trent, Derbyshire, DE72 2EA

Salary: £12.90 per hour plus excellent benefits

Contract: Permanent, Full Time & Part Time opportunities available

Shift Pattern: Hours worked between 8:00am and 8:00pm (up to 10:00pm during events), including weekend working on a rota basis.

We make health happen

Here at Bupa we support those when they need it the most. Richmond Villages are our retirement village provider. They deliver person-centred care, supporting independence and honouring choice to help our residents live their best lives.

From setting up for service to welcoming residents into our restaurant - we’re looking for a friendly Waiter to deliver an excellent dining experience.

You can count on a thorough induction when you start to help you settle into your new role followed by ongoing training and development including access to apprenticeships.

This also includes access to our online portal which has a variety of resources to aid personal development & free access LinkedIn's online learning platform.

You’ll Help Us Make Health Happen By

• Setting up tables in the restaurant and café
• Serving in the restaurant and café at mealtimes
• Preparing trays and providing room service to village residents who wish to stay in their rooms for meals
• Serving drinks at the bar as required (only applicable to applicants over 18 years old)
• Using an EPOS till system and taking payments
• Ensuring that the restaurant and café are tidy and meet all high standards
• Keeping the kitchen area clean and tidy at all times
• You may also be asked to support other areas as required, such as serving meals to or removing trays from resident’s rooms, restocking resident’s personal kitchens or delivering refreshments to other locations in the village.

Key Skills / Qualifications Needed For This Role

You’re someone that cares for others and wants to make a real difference to people’s lives. You have previous customer service experience and you might also have some experience in a restaurant/F&B environment although this is not as essential, as training is provided. A great communicator, you’ll enjoy working in a close-knit team, with people from all walks of life. Always looking to deliver an excellent service to our residents, you’ll use your knowledge of maintaining a clean, tidy, safe and hygienic environment.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number 24/7.
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• Free meal with every shift
• Holidays - 20 days + Bank Holidays
• Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Interest‑ free annual travel Loan to enable the purchase of public transport annual season tickets.
• Wagestream - Have early access up to 40% of your earned wages within minutes.
• We offer a range of Bupa pension plans – Find out more on our career site
• Parental Leave - We have schemes for adoption, birth parents and co parents - Find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health.
• Access to discounts at a wide variety of gyms and fitness facilities across the UK
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type

Part time

Job Area

Care Home - Facilities & Home Support

Locations:

Richmond Aston Village