Hospitality Training Lead — Elevate Service & Teams

Surety Hospitality; Nottingham; On-site; GBP 19,000 - 26,000; Full time

Benefits offered by this job

Tip Jar

Free team food

Birthday meal

Christmas Day off

Paid time off

Team discount

Wellbeing support

Enrichment opportunities

Refer a friend £1000

Fundraising for Cash For Kids

Road trips

Job summary

Hickory's Smokehouse recruitment team in the United Kingdom is seeking an experienced Restaurant Trainer to lead recruitment and training of restaurant teams, promoting the Southern Hospitality mindset and ensuring top-class service across venues.

The role requires proven coaching experience in fast-paced hospitality, project management, and the ability to meet tight timeframes. Overnight stays are required, and you will coach and develop teams to deliver exceptional guest experiences.

Qualifications

• Experience in training or coaching in a fast-paced restaurant environment.
• Experience with project management.
• Ability to work to strict timeframes.
• Willingness to overnight stays.
• Passionate about developing others and delivering great guest experiences.

Responsibilities

• Recruit and train restaurant teams across the venue.
• Lead and inspire teams to uphold Hickory's Southern Hospitality standards.
• Deliver personalised, top-class service and drive team performance.

Skills

Training experience

Project management

Time management

Motivation and coaching

Strong communication

Job description

Hickory's Smokehouse recruitment team in the United Kingdom is seeking an experienced Restaurant Trainer to lead recruitment and training of restaurant teams, promoting the Southern Hospitality mindset and ensuring top-class service across venues.

The role requires proven coaching experience in fast-paced hospitality, project management, and the ability to meet tight timeframes. Overnight stays are required, and you will coach and develop teams to deliver exceptional guest experiences.