Hospitality Team Member – Front of House

Cairn Group Hotel; Greater London; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Incentives and service charge (site)

Discounted stays across Cairn hotels

Food, beverage, spa and leisure perks

Retail, entertainment and lifestyle 할인

Leadership and career development

Long service awards

Employee Assistance Programme

Health Care Cash Plan

Wellbeing resources

Opportunities across portfolio

Job summary

Cairn Group is hiring friendly, customer-focused people to join our hospitality teams across our properties, including Hotel Indigo London - Kensington. You’ll welcome guests, serve in our restaurants and bars, and support teams to deliver memorable experiences.

You’ll be part of a fast-paced environment that rewards enthusiasm and teamwork. We provide training to help you develop hospitality and personal skills, with clear opportunities to grow your career within Cairn Group's diverse portfolio.

Qualifications

• Enthusiastic, friendly and customer-focused.
• Willing to learn and develop hospitality skills.
• Able to communicate with warmth and professionalism.

Responsibilities

• Welcome guests and deliver warm, genuine hospitality.
• Serve in our restaurants and bars and assist in the kitchen when needed.
• Support your team to deliver exceptional service across busy shifts.
• Maintain high standards of cleanliness and guest experience.
• Help create a welcoming atmosphere that makes guests want to return.
• Learn, grow and build your hospitality and personal skills every day.

Skills

Hospitality

Customer service

Communication

Teamwork

Willingness to learn

Education

No formal education required

Job description

Cairn Group is hiring friendly, customer-focused people to join our hospitality teams across our properties, including Hotel Indigo London - Kensington. You’ll welcome guests, serve in our restaurants and bars, and support teams to deliver memorable experiences.

You’ll be part of a fast-paced environment that rewards enthusiasm and teamwork. We provide training to help you develop hospitality and personal skills, with clear opportunities to grow your career within Cairn Group's diverse portfolio.