F&B Assistant

Cairn Group Hotel; Greater London; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Incentives and service charge (site)

Discounted stays across Cairn hotels

Food, beverage, spa and leisure perks

Retail, entertainment and lifestyle 할인

Leadership and career development

Long service awards

Employee Assistance Programme

Health Care Cash Plan

Wellbeing resources

Opportunities across portfolio

Job summary

Cairn Group is hiring friendly, customer-focused people to join our hospitality teams across our properties, including Hotel Indigo London - Kensington. You’ll welcome guests, serve in our restaurants and bars, and support teams to deliver memorable experiences.

You’ll be part of a fast-paced environment that rewards enthusiasm and teamwork. We provide training to help you develop hospitality and personal skills, with clear opportunities to grow your career within Cairn Group's diverse portfolio.

Qualifications

• Enthusiastic, friendly and customer-focused.
• Willing to learn and develop hospitality skills.
• Able to communicate with warmth and professionalism.

Responsibilities

• Welcome guests and deliver warm, genuine hospitality.
• Serve in our restaurants and bars and assist in the kitchen when needed.
• Support your team to deliver exceptional service across busy shifts.
• Maintain high standards of cleanliness and guest experience.
• Help create a welcoming atmosphere that makes guests want to return.
• Learn, grow and build your hospitality and personal skills every day.

Skills

Hospitality

Customer service

Communication

Teamwork

Willingness to learn

Education

No formal education required

Job description

Department: Restaurant

Join Cairn Group – Where People Drive Hospitality Forward, Together

At Cairn Group, we're passionate about creating memorable guest experiences, and it all starts with our people.

We're looking for enthusiastic, friendly and customer-focused people to join our team. Whether you're welcoming guests, serving in our restaurants and bars, working in our kitchens or supporting our teams behind the scenes, you'll play an important part in creating moments that matter for our guests.

Make Every Moment Matter

Every day is different, but every day you'll have the opportunity to make a positive impact. You will:

• Create memorable experiences by delivering warm, genuine hospitality.
• Bring energy and personality to every guest interaction.
• Be part of a team that works together to deliver exceptional service.
• Help create a welcoming atmosphere where guests want to return.
• Take pride in maintaining outstanding standards across every service.
• Learn, grow and build your hospitality and personal skills every day.

Bring Your Personality. We'll Help You Build Your Career.

We're looking for people who:

• Enjoy working in a fast-paced, people-focused environment.
• Add to our team, bringing a positive attitude and a willingness to learn.
• Take pride in delivering great service and working as part of a team.
• Communicate with confidence, warmth and professionalism.
• Want to develop their skills and build a rewarding career in hospitality.
• No hospitality experience? No problem. If you bring the right attitude and a passion for people, we'll give you the training and support to succeed.

Why Cairn Group?

Our People First culture combines ambitious standards with genuine support, creating an environment where individuals are trusted to perform, encouraged to grow and recognised for the contribution they make. We believe success is built through collaboration, accountability and a shared commitment to excellence, giving our people the foundation to build long-term careers with purpose.

What you'll enjoy as part of the team

At Cairn Group, we recognise that our people are at the heart of our success. That's why we offer a range of benefits designed to support your wellbeing, reward your contribution, and help you build a rewarding career with us.

As part of the Cairn team, you'll enjoy:

• Incentives and Service Charge (site specific)
• Discounted stays across our hotels and venues
• Food, beverage, spa and leisure discounts
• Access to retail, entertainment and lifestyle discounts
• Leadership and career development programmes
• Long service awards recognising your commitment and contribution
• Employee Assistance Programme offering confidential support whenever you need it
• Health Care Cash Plan
• Wellbeing resources and support
• Opportunities to develop and progress across our diverse hospitality portfolio

We're committed to creating an environment where people feel supported, valued and empowered to grow. Whether you're starting your career or taking the next step in leadership, Cairn Group offers the opportunity to build a career with purpose, alongside a team that's stronger together.

About Hotel Indigo London - Kensington

Hotel Indigo London – Kensington is a boutique hotel set within a classic Victorian townhouse in Earl’s Court, in the heart of the Royal Borough of Kensington and Chelsea. Just moments from Earl’s Court Underground Station, the hotel combines its historic setting with newly refurbished, stylish interiors inspired by the character of its West London neighbourhood, alongside a vibrant on-site restaurant and bar.

Join us and help create exceptional experiences every day.