Hospitality Team Member - 40 hours per week

TN United Kingdom; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in the hospitality sector seeks an enthusiastic Hospitality Team Member for their vibrant Sports Bar in Birmingham. This role involves providing exceptional customer care, cash handling, and maintaining cleanliness in a fast-paced environment. The ideal candidate must be flexible with shifts, including weekends and holidays, and will enjoy various employee benefits and engagement events.

Benefits

Flexible benefits

Life Cover

Discounts across Resorts World Birmingham

Discounted gym membership

Discounted transport passes

Pension

Uniform provided

Employee Assistance Programme

Free on-site parking

Staff discount at various venues

Qualifications

• Candidates must be fully flexible to work a variety of shifts, including weekends, nights, and bank holidays.

Responsibilities

• Ensuring an exceptional standard of customer care.
• Till operation and cash handling.
• Waiting tables and maintaining cleanliness.

Skills

Customer Care

Teamwork

Cash Handling

Flexibility

Job description

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Hospitality Team Member - 40 hours per week, Birmingham

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Client:

Resorts World Birmingham

Location:

Birmingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

0178a0285394

Job Views:

3

Posted:

19.05.2025

Expiry Date:

03.07.2025

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Job Description:

We are currently looking for an enthusiastic Hospitality Team Member to join our vibrant team at Sports Bar! Candidates must be fully flexible to work a variety of shifts; including weekends, nights and bank holidays.

Key competencies and duties include:

• Ensuring an exceptional standard of customer care, whilst adhering to all company procedures, processes, health & safety and hygiene regulations.
• Being an effective team player who contributes to continuous business improvement.
• Till operation and cash handling.
• Waiting tables and clearing of cutlery and glasses from customers, ensuring all items are washed/cleaned and stored correctly.
• Identify any food and beverage requirements using a proactive approach where appropriate.
• Ensuring all areas of the casino areas are always kept clean and tidy.

What we can offer:

• A range of “flexible benefits”* you can pick and choose from such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance.
• Life Cover
• Numerous discounts across Resorts World Birmingham and the NEC Campus
• Discounts across the wider Genting UK brand
• Discounted on-site gym membership
• Discounted bus and rail passes with National Express
• Pension
• Uniform provided
• Employee Assistance Programme
• Free on-site parking
• Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar, Vortex.

As we love to have fun, we run a number of Company funded engagement events for our people to get involved in each year.

We also continually looks at ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives and social fund, annual company Christmas present and Career progression through our online learning portal Genting Academy.

*subject to eligibility

Resorts World is a leisure destination owned by Genting UK Ltd. Genting owns and operates many exciting brands within the centre, including Resorts World Casino, Santai Spa, Genting Hotel, Sky Bar & Restaurant, Vortex Gaming family arcade, The World Bar, The Sports Bar and a thriving meeting and events business. Located opposite the Resorts World Arena and the NEC, Resorts World is part of a busy campus that attracts millions of consumers every year to a diverse range of concerts, exhibitions and events. A vibrant destination with a beautiful lakeside location, it offers a fun and fast-paced working environment.

As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.