Hospitality Team Leader

Searcys; London; On-site; GBP 14,000 - 19,000; Part time

Job summary

Join a prestigious hospitality team as a Hospitality Team Leader in London. You will oversee events, ensuring high standards of service while leading a dedicated team. Enjoy industry-leading benefits including discounts, annual leave, and training opportunities.

Benefits

50% discount across Searcys venues

Enrolment into the Searcys pension scheme

Up to 35 days annual leave

Access to gym discounts

Meals provided on each shift

Cycle to Work Scheme

Day off for volunteering

Your birthday off

Qualifications

• Experience in meetings/business centre service.
• Experience in supervising and leading a team.

Responsibilities

• Organise and deliver successful events in the venue.
• Monitor and serve food and drinks to customers.
• Liaise with stakeholders to ensure service consistency.

Skills

Excellent product knowledge

Excellent communication skills

Excellent customer service skills

Excellent time management

Strong presentation skills

Lead by example

Job description

2 days ago Be among the first 25 applicants

Company Description

The King's Fund is an independent charitable organisation working to improve health and care in England. Searcys are proud to work alongside The King's Fund providing high end hospitality and catering for their prestigious event calendar.

Company Description

The King's Fund is an independent charitable organisation working to improve health and care in England. Searcys are proud to work alongside The King's Fund providing high end hospitality and catering for their prestigious event calendar.

As a Hospitality Team Leader you will receive the following industry leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 35days annual leave (dependant on job role)
• Access to everyday discounts and communication portal
• Access to gym discounts and wellbeing resources
• Access to employee assistance programme andqualified Mental Health First Aiders
• Access to wide range of training and 40 apprenticeship programs
• Annual celebration events
• Cycle to Work Scheme
• Day off for volunteering
• Your birthday off to celebrate in style
• Meals provided on each shift
• Employee Referral Scheme
• Long Service Recognition
  
  

Job Description

Job Type: Part Time - 20 Hours Contract

Hourly Rate: £14.35ph

Key Responsibilities

• To organise and deliver a successful events in the venue
• Monitoring and serving all food and drinks to customers/clients/guest and clearing throughout the event
• To liaise with key stakeholders to ensure the provision of food and service is consistent and in line with Searcys standards
• To brief the waiting team on all aspects of the business and to oversee the running of the daily operations alongside the retail manager
• To assist on the development of the waiting team, making sure that they adhere to standards laid down by the management team and provide training as required, especially on the areas of food and beverage service
• To ensure that all legislative and Government guidelines are adhered to, such as The Food Safety Act, Health and Safety at Work Act, the COSHH regulations, etc. within the areas of responsibility
• To ensure that all staff present themselves correctly dressed for duty and are well groomed whilst on duty
• To deal effectively and courteously with customer complaints, and refer all complaints to the line manager, if necessary
• To carry out regular checks of the business centre and training academy areas for maintenance, housekeeping and other health and safety issues. Report to the line manager
• To ensure in house accounting policies are adhered to and monitor food and beverage control, including performing stock take
• Promote good teamwork and work in a friendly, efficient manner
• To be able to work without supervision and take initiative over duties and tasks without being directed
• Comply with all Company and Client policies and procedures
  
  

Qualifications

• Excellent product knowledge (food/beverage)
• Experience in meetings/business centre service
• Lead by example, always acting in a professional manner
• Excellent communication skills
• Responds quickly to drive business through periods of low demand
• Takes the initiative
• Excellent time management
• Supportive / Team player
• Strong presentation skills
• Experience in supervising and leading a team
• Excellent customer service skills
  
  

Additional Information

We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.

A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.

To find out more on the rich history of Searcys, please visit our website atwww.searcys.co.uk

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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