Hospitality Supervisor/Team Leader

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Hospitality Supervisor/Team Leader in London to deliver exceptional service at high-profile events. This role involves meticulous attention to detail, ensuring that every client experience is positive. You will oversee the setup and service of meeting rooms, manage food and beverage requirements, and ensure compliance with health and safety standards. The company values training and development, offering opportunities for growth and a supportive work environment. Join a team recognized for its commitment to excellence and enjoy a range of benefits, including flexible working hours and generous leave policies.

Benefits

Flexible working hours

Free meal provision

Training and development opportunities

28 days annual leave

Birthday off

Retail and leisure discounts

Life assurance

Cycle2work scheme

Team events

Annual summer party

Qualifications

• Experience in hospitality supervision within contract catering or hotels.
• Ability to communicate effectively and follow procedures.

Responsibilities

• Manage hospitality services for high-profile events and meetings.
• Ensure compliance with food and health safety standards.

Skills

Hospitality Management

Food Safety Level 2

Health & Safety Level 2

Customer Service

Communication Skills

Education

Food Safety Level 2 Certificate

Health & Safety Level 2 Certificate

Job description

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Hospitality Supervisor/Team Leader, London

Location: London, United Kingdom

Job Category: Hospitality

EU work permit required: Yes

Job Reference: a40674f400ee

Job Views: 11

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

From high profile events and functions to corporate meetings, you’ll ensure every customer experience is a positive one. Providing an efficient and high standard of hospitality service, you’ll set up, service and clear areas with meticulous attention to detail, understanding that discretion and politeness are essential.

Your daily duties will include liaising with the client reception team regarding all bookings and booking updates, hosting a lounge service in our exec lounge, setting meeting rooms to required standards, delivering all food and beverage requirements, and being responsible for all food & health & safety requirements.

You have the ability to listen carefully, take instructions, and communicate confidently while working to an organized plan following procedures and displaying good practice at all times. You’ll also liaise with customers to ensure their needs are met.

Ideally, you will already hold Food Safety Level 2 and Health & Safety Level 2 certificates.

• Previous experience as Hospitality Supervisor within contract catering, hotels, or fine dining brasserie.

No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services. BM Caterers are committed to supporting your training and development to achieve your career goals.

• The salary for this role is £ per hour.
• The basic hours for this role are 40 hours per week.
• The working week is Monday to Friday.
• Monthly wages, fixed at LGA but open to supporting other London-based BM sites.

Our Benefits:

• Monday to Friday working hours available
• Flexible working hours and the potential of condensed shifts
• Free meal provision while on shift
• Training and development opportunities including NVQ apprentice scheme & WSET courses
• 28 days annual leave with an additional day each year up to 33 days
• The opportunity to have your birthday off, every year!
• Discounts and cashback from a wide range of retail and leisure outlets
• The annual BM Caterers Summer party and FOODIES awards, as well as site-based summer and winter parties
• Regular team events
• Life assurance and employee assistance programme
• Cycle2work scheme - upfront loan for necessary equipment
• Being part of a team that made the ‘Best Companies’ to Work For list 7 years running

Please note: If you are NOT a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.

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Created on 26/04/2025 by TN United Kingdom