Hospitality Supervisor — Lead Guest Experience, Flexible Hours

Wadworth; Castle Combe; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Training and development opportunities

Career progression opportunities

Discount 25% off food, drink and accom

Tips

Flexible hours

Cycle to Work Scheme

Enhanced parental leave

Accommodation provided

Double pay on Christmas Day

Wagestream

Recognition for great work

Job summary

Wadworth's White Hart in Castle Combe is seeking a confident Supervisor to lead our team and support daily pub operations. You will drive exceptional guest service, coach staff and help maintain a welcoming atmosphere that keeps customers coming back.

We value leadership, accountability and a hands-on approach. Previous hospitality and supervisory experience is essential, with flexible hours to cover busy periods and weekends.

Qualifications

• Previous hospitality experience is essential.
• Supervisory or team leader experience is an advantage.
• Strong communication and leadership skills.
• Flexibility with hours including weekends may be required.

Responsibilities

• Lead by example to deliver outstanding customer service and memorable experiences.
• Support the management team with day-to-day pub operations.
• Supervise shifts and ensure smooth service across all areas.
• Coach and motivate team members to high standards.
• Handle customer enquiries and resolve issues professionally.
• Assist with stock control, cash handling and compliance procedures.
• Maintain high standards of cleanliness, presentation, safety and service.

Skills

Customer service

Leadership

Team supervision

Communication

Job description

Wadworth's White Hart in Castle Combe is seeking a confident Supervisor to lead our team and support daily pub operations. You will drive exceptional guest service, coach staff and help maintain a welcoming atmosphere that keeps customers coming back.

We value leadership, accountability and a hands-on approach. Previous hospitality and supervisory experience is essential, with flexible hours to cover busy periods and weekends.