Hospitality Supervisor: Events & Client Experience

Aramark; Birmingham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Permanent role

37.5 hours per week

PerkBox discounts

Life assurance & pension

Career development & apprenticeships

Job summary

Aramark UK is recruiting Hospitality Assistants to join the team at Aston University. This permanent role is Monday to Friday, 37.5 hours per week, with a focus on delivering high standards of service for events and daily hospitality. You will work closely with the Contract Manager to maintain a seamless, high-quality experience for clients.

A full driving license is essential to attend sites as required. We offer benefits including PerkBox discounts, life assurance, a pension, generous holiday

Qualifications

• Proven passion for hospitality and food industry.
• Excellent communication and customer service skills.
• Positive and approachable personality with strong teamwork.
• Willingness to work weekends/evenings as needed.

Responsibilities

• Lead on hospitality bookings for events and meetings.
• Collaborate with Contract Manager to ensure high-quality client experience.
• Manage booking system and introduce new dishes/offers.
• Propose innovative ideas to enhance the hospitality offer.
• Review services using client feedback to maintain industry-leading standards.
• Follow safety-first processes at all times.
• Assist with setup, service and clean-down as required.
• Site attendance may require a full driving license.

Skills

Hospitality passion

Communication skills

Team spirit

Calm under pressure

Attention to detail

Job description

Aramark UK is recruiting Hospitality Assistants to join the team at Aston University. This permanent role is Monday to Friday, 37.5 hours per week, with a focus on delivering high standards of service for events and daily hospitality. You will work closely with the Contract Manager to maintain a seamless, high-quality experience for clients.

A full driving license is essential to attend sites as required. We offer benefits including PerkBox discounts, life assurance, a pension, generous holiday