Hospitality Supervisor Apprentice (Level 3)

Leeds City College; Leeds; On-site; GBP 15,000 - 24,000; Full time

Job summary

An established industry player is seeking a Hospitality Supervisor Apprentice to join their dynamic team. In this role, you will work closely with the Restaurant & Commercial Events Manager to ensure the smooth operation of the student cafe service. Your responsibilities will include assisting in food preparation, delivering exceptional customer service, and maintaining cleanliness in the restaurant areas. This apprenticeship offers a fantastic opportunity to gain hands-on experience in a fast-paced environment while developing your skills in hospitality management. Join a team that values training and growth, and take the first step towards a rewarding career in the hospitality industry.

Benefits

Generous annual leave

Excellent pension schemes

Travel discounts

Learning and development opportunities

Employee wellbeing initiatives

Flexible working options

Qualifications

• Knowledge of catering and hospitality standards.
• Experience in fast-paced catering environments.

Responsibilities

• Assist in managing the catering service and team.
• Ensure food safety and hygiene standards are met.

Skills

Catering Knowledge

Supervisory Experience

Customer Service

Food Hygiene

Cash Handling

Communication Skills

Tools

EPOS System

Job description

About The Role

This is a Fixed Term contract for 18 months (duration of the apprenticeship).

Apprenticeship pay rates for this post are dependent on age. Please see below for the applicable rates:

Level 3 Apprenticeship Rates

• Under 18 years - £15,144 per annum
• 18-20 years - £19,871 per annum
• 21+ years - £23,555 per annum

We are looking for a Hospitality Supervisor Apprentice who will work closely with the Restaurant & Commercial Events Manager to manage the student cafe service to a high standard, assist in the preparation of food and snacks, deliver excellent customer service, and keep the restaurant areas clean and tidy at all times.

What You Will Do

• Assist the Restaurant & Commercial Events Manager with the efficient and effective operation of the Company’s catering service, working to agreed service standards and financial regulations.
• Coordinate the team to deliver to customers according to their needs in line with business/brand standards, enhancing their experience where appropriate.
• Assist in the training and supervision of catering staff and student casuals.
• Monitor the team to ensure they follow processes and procedures in line with business/brand standards at all times.
• Project a willing and helpful attitude to customers, seek knowledge of food items, and keep service areas clean and fully stocked.
• Assist in the operation of bars and catering services for events and functions.
• Use of an EPOS till, including cash handling.
• Ensure food safety requirements are adhered to at all times and all due diligence records are completed accurately.

About You

• Relevant and up-to-date knowledge of catering and hospitality.
• Experience working in a fast-paced environment and supervisory experience in bar and/or catering environments.
• Ability to organize and oversee the work of others.
• Ability to follow food hygiene systems and monitor due diligence records.
• Experience using a till and handling cash and credit cards.
• Ability to use own initiative and create opportunities for upselling products.
• Effective communication skills with team members and customers.

Benefits

Our staff benefits include:

• Generous annual leave entitlement: at least 39 days plus bank holidays for full-time staff, including Christmas closure days (pro-rata for part-time).
• Support Staff 39 days, Academic 44 days, Senior Management 44 days.
• Excellent pension schemes such as Teachers’ Pension Scheme and Local Government Pension Scheme.
• Memberships and discounts including TOTUM card.
• Travel and commuting discounts via Metro card, Northern Rail, First Bus, Arriva Bus, and Cycle to Work schemes.
• Learning and development opportunities, including staff development days.
• Employee wellbeing initiatives.
• Flexible and hybrid working options depending on role requirements.

About Us

Luminate Education Group, based in Yorkshire, aims to make a positive difference through transformative education and training. We offer a wide range of roles across various support functions and are committed to lifelong learning and workforce development.

Our group includes Harrogate College, Keighley College, Leeds City College, Leeds Sixth Form College, Pudsey Sixth Form College, Leeds Conservatoire, and University Centre Leeds.

Safeguarding

We are committed to safeguarding and expect all staff and volunteers to share this commitment. Successful applicants will undergo pre-employment checks, including an enhanced DBS, online checks, and references. It is a criminal offense to apply if barred from regulated activity involving children.

Equality, Diversity, and Inclusion

We promote EDI in recruitment, ensuring fairness, respect, and equity. Our practices aim to create a diverse workforce reflecting our communities and fostering innovation.

Recruitment Agencies

We do not accept unsolicited CVs from agencies. All submissions should be made through our direct channels, and we will contact agencies if needed.