Hospitality Supervisor

Legends Global (Europe); Sheffield; Sur place; GBP 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Flexible shifts

Fortnightly pay

Sociable workforce

Growth opportunities

Résumé du poste

Legends Global is hiring a Hospitality Supervisor for Utilita Arena Sheffield to lead frontline hospitality teams and deliver exceptional guest experiences at our world‑class venue.

You will work closely with the Hospitality Manager, maintaining food safety standards and compliance while driving event delivery and operational excellence across all hospitality areas.

Qualifications

• Previous experience in a hospitality, food and beverage, catering, or event operations supervisory role.
• Strong customer service skills with a passion for delivering outstanding guest experiences in a fast-paced environment.
• Good understanding of food safety, hygiene, HACCP, COSHH, allergen management, and compliance requirements.
• Experience supervising teams, supporting training initiatives, and motivating colleagues to achieve high service standards.
• Excellent organisational, communication, and problem-solving skills, with the ability to remain calm under pressure.
• A proactive, professional, and detail-oriented approach, with experience handling operational tasks such as stock control, cash handling, and event delivery.

Responsabilités

• Lead and support hospitality team members to deliver exceptional guest experiences, maintaining the highest standards of service, presentation, and personal hygiene.
• Supervise food and beverage operations, ensuring accurate service, strong product knowledge, and smooth execution of events and matchday hospitality.
• Monitor operational standards including cash handling, stock reconciliation, temperature controls, equipment reporting, and completion of all required documentation.
• Maintain excellent standards of cleanliness, food safety, HACCP, COSHH, allergen management, and health & hygiene compliance across all hospitality areas.
• Support training, coaching, and development initiatives to ensure team members are knowledgeable, compliant, and confident in delivering service excellence.
• Assist management with stock takes, post-event operations, venue safety procedures, and the implementation of all security and counter-terrorism measures.

Connaissances

Hospitality supervisory experience

Customer service skills

Food safety knowledge

Team supervision

Organisational skills

Communication skills

Description du poste

About Legends Global

Legends Globalis redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions – from venue development and event programming to revenue strategy and hospitality.

We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide.

Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win... we create a culture where everyone has the opportunity to thrive.

The Venue

A cornerstone of South Yorkshire’s entertainment scene, Utilita Arena Sheffield has been welcoming audiences since 1991. Purpose-built for world-class live events, the arena hosts an exciting mix of international music acts, major sporting fixtures, and large-scale corporate events. With a capacity of over 13,000, it stands as one of the region’s premier venues, combining a rich history with a vibrant programme that continues to attract visitors from across the UK.

The Role

As a Hospitality Supervisor, you will support the delivery of exceptional food and beverage operations, ensuring outstanding guest experiences while maintaining the highest standards of service, food safety, hygiene, and compliance. Working closely with the Hospitality Manager, you will lead frontline teams, oversee event delivery, and help drive operational excellence across all hospitality areas.

The Responsibilities

• Lead and support hospitality team members to deliver exceptional guest experiences, maintaining the highest standards of service, presentation, and personal hygiene.

• Supervise food and beverage operations, ensuring accurate service, strong product knowledge, and smooth execution of events and matchday hospitality.

• Monitor operational standards including cash handling, stock reconciliation, temperature controls, equipment reporting, and completion of all required documentation.

• Maintain excellent standards of cleanliness, food safety, HACCP, COSHH, allergen management, and health & hygiene compliance across all hospitality areas.

• Support training, coaching, and development initiatives to ensure team members are knowledgeable, compliant, and confident in delivering service excellence.

• Assist management with stock takes, post-event operations, venue safety procedures, and the implementation of all security and counter-terrorism measures.

What we're looking for

• Previous experience in a hospitality, food and beverage, catering, or event operations supervisory role.

• Strong customer service skills with a passion for delivering outstanding guest experiences in a fast-paced environment.

• Good understanding of food safety, hygiene, HACCP, COSHH, allergen management, and compliance requirements.

• Experience supervising teams, supporting training initiatives, and motivating colleagues to achieve high service standards.

• Excellent organisational, communication, and problem-solving skills, with the ability to remain calm under pressure.

• A proactive, professional, and detail-oriented approach, with experience handling operational tasks such as stock control, cash handling, and event delivery.

What's in it for you?

Competitive Rate of Pay – Earn a strong hourly rate for your work.

Flexible Working – Choose shifts that fit around your lifestyle and commitments, helping you maintain a great work-life balance.

Fortnightly Pay – Get paid every two weeks for the shifts you’ve worked.

Sociable Workforce – Join a diverse and friendly team from across the city. Our casual workforce forms the heart of what we do – it’s a great environment to meet people, make friends, and be part of exciting live events.

Opportunities to Grow – Gain valuable experience in the live events industry and access to opportunities across Legends Global.

Recruitment Process Outlined

• 1st Stage - Interview at the venue with Hospitality Team

Any offer of work will be subject to satisfactory pre‑employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.

Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions – from venue development and event programming to revenue strategy and hospitality.

Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win... we create a culture where everyone has the opportunity to thrive.

Inclusive Workplace

At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one.

We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.

If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.

If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.