Hospitality Supervisor

Thomas Franks Ltd. Careers; England; On-site; GBP 30,000; Full time

Job summary

An established industry player in the catering sector is seeking a Hospitality Supervisor to manage a range of services in a vibrant school environment. This role involves overseeing daily operations, ensuring high standards of service, and supporting a team dedicated to excellence. With a focus on work-life balance and a supportive work culture, this position offers numerous benefits including flexible scheduling, free meals, and professional development opportunities. Join a forward-thinking company that values its staff and promotes a positive work environment.

Benefits

Free parking

Discount scheme at major retailers

Free meals on duty

Training and development opportunities

Workplace pension

Career progression opportunities

Social events

Enhanced maternity/paternity leave

Cycle to work scheme

Recommend a friend bonus

Qualifications

• Experience in fast-paced catering as a hospitality assistant or supervisor.
• Excellent customer service skills and team player.

Responsibilities

• Oversee the hospitality operation and maintain high standards.
• Act as the main point of contact for client and school events.

Skills

Customer Service Skills

Hospitality Management

Teamwork

Organizational Skills

Attention to Detail

Job description

Job Description

Hospitality Supervisor

Location: Somerset

Contract: Full Time, Permanent

Salary: £30,000 per annum

Hours: 40 per week

A co-educational independent day and boarding school in Wellington, Somerset, serving pupils aged 3 to 18. Catering for 800 students and teachers, with 220 boarders. The role involves managing a range of hospitality services including breakfast, snacks, lunch, dinner, and boarding treats. This is a 52-week contract due to ongoing hospitality, conferencing, and event activities.

This is a 7-day operation with a working pattern of 5 days out of 7.

Work schedule: Set rota published in advance with flexibility required. No split-shifts, promoting a good work-life balance.

Additional benefits: Free on-site parking.

Responsibilities

• Oversee the hospitality operation
• Attend regular event meetings
• Support staffing and planning for internal & external events
• Act as the main point of contact for client & school events
• Support the team in maintaining high standards, serving customers, replenishing stocks, making hot drinks, and clearing down

Skills and Experience

• Previous experience in a fast-paced catering environment as a hospitality assistant or supervisor
• Excellent customer service skills
• Experience in hospitality & events management
• Team player with good organisation and attention to detail

Knowledge and Competencies

• Good understanding and use of verbal English
• Proficient in written English and reading skills
• Experience in customer service or food preparation environment preferred

Benefits

• Free parking
• Set rota with flexibility
• No split-shifts
• Discount scheme at major retailers, restaurants, gyms, etc.
• Free meals on duty
• Volunteers leave – up to one day per year
• Enhanced maternity, paternity, and adoptive leave
• Cycle to work scheme
• Recommend a friend bonus
• Training and development opportunities
• Apprenticeship programmes
• Social events
• Employee assistance programme
• Workplace pension
• Career progression opportunities

About Thomas Franks

Thomas Franks is a founder-led, fresh food catering business committed to excellence, service, and individuality. Our clients and staff are central to our success.

Additional Information

Applicants must have the right to work in the UK. An enhanced DBS check, identity, and references will be required. We are committed to safeguarding and promoting the welfare of children and promoting diversity and inclusion in the workplace.