Administration Team Leader

WMJobs; West Midlands; On-site; GBP 26,000 - 33,000; Full time

Job summary

A leading charity in Worcestershire is seeking an Administration Team Leader to oversee the workflow of the Administration and Prescribing Team. The role involves managing daily operations, providing administrative support, and ensuring effective communication within the team. Ideal candidates will possess strong organizational skills and a commitment to excellent customer service.

Qualifications

• Excellent verbal and written communication skills.
• Ability to manage day-to-day workload effectively.

Responsibilities

• Plan and manage the activity and workflow of the Administration Team.
• Provide effective administrative support to the Worcestershire service.

Skills

Communication

Organization

Efficiency

Tools

Microsoft programs

Case management system

Job description

WMJobs Worcestershire, England, United Kingdom

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£26,650 - £32,600 Per Annum, Depending On Experience

35 hours per week

Permanent

Worcestershire

Job Ref: 1530

The Cranstoun Group is a charity empowering people to live healthy, safe, and happy lives. Our skilled and compassionate team work closely with service users and their families to empower change and save lives. We’ve been making a difference since 1969 by combining proven expertise in treatment and recovery with innovative approaches and putting people at the heart of our work.

Cranstoun Worcestershire provides a range of services for those affected by drugs and alcohol. The Administration and Prescribing Team are the first point of contact, welcoming people who access our services in a non-judgmental, open, and honest manner.

As an Administration Team Leader, you will plan and manage the activity and workflow of the Administration and Prescribing Team to ensure administrative and prescribing functions are carried out effectively. You will have responsibility for overseeing the day-to-day work of the team and providing line management to the admin team members.

Working as a team, you will be responsible for providing effective administrative support to the Worcestershire service, including front of house services, prescribing administration, building management, and health and safety. This role also works within the Management Team to achieve service goals and meet commissioning requirements.

We’re looking for a team player who’s organized and efficient to ensure the day-to-day workload is managed effectively and completed within deadlines. You’ll need excellent verbal and written communication skills and be able to work confidently with all Microsoft programs and a case management system. The ability to transfer your skills from one area of expertise to another would be an advantage.

Above all, you’ll be interested in joining a team that’s committed to providing excellent customer service within a challenging, dynamic, and rewarding work environment that positively impacts people’s lives.

The service operates core hours of Monday – Friday, 9 am – 5 pm. Additional service hours are offered on some days between 5 – 7 pm, with a requirement to cover these hours on a rota basis.

All posts will be subject to an enhanced DBS Disclosure.

For more information on the role, please contact [e-mail]

To download an application pack, visit https://cranstoun.org/who-we-are/work-with-us/

Unfortunately, we are unable to accept CVs.

Closing date: 26 May 2025.

Interview date: week commencing 9 June 2025.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Human Resources Services