Hospitality Shift Lead — Train Teams, Elevate Service

Punch Bowl

Nottingham

On-site

GBP 22,000 - 28,000

Full time

2 days ago
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Benefits offered by this job

Flexible shifts
33% brand discount
Friends & family discount
Wagestream
Team socials
Pension
28 days holiday
Store discounts
Free shares
Employee helpline

Job summary

Punch Bowl is seeking a Shift Supervisor to welcome guests, lead a team, and deliver exceptional service at Ember Inns. You’ll train staff, uphold service standards, and ensure a friendly, safe dining experience for everyone who visits.

Join Mitchells & Butlers’ community, enjoy staff benefits, and play a key role in daily operations while helping guests feel truly valued and welcome.

Qualifications

  • Experience leading a hospitality team and training staff.
  • Commitment to high standards of cleanliness and safety.

Responsibilities

  • Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
  • Be a shift leader
  • Be a role model for your teams, helping with their training
  • Maintain high standards of cleanliness and safety

Skills

Team leadership
Customer service

Job description

Punch Bowl is seeking a Shift Supervisor to welcome guests, lead a team, and deliver exceptional service at Ember Inns. You’ll train staff, uphold service standards, and ensure a friendly, safe dining experience for everyone who visits.

Join Mitchells & Butlers’ community, enjoy staff benefits, and play a key role in daily operations while helping guests feel truly valued and welcome.

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