Hotel Services Assistant

NHS; Carmarthen; Remote; GBP 24,000 - 29,000; Part time

Benefits offered by this job

In-house induction

Welsh language support

Job summary

Hywel Dda University Health Board in Carmarthen is hiring a part-time Hotel Services Assistant at Glangwili General Hospital. The role involves cleaning ward areas, taking patient food orders, and helping to prepare, serve and clear meals on a rota that includes weekdays, weekends and bank holidays.

You will receive a full induction and in-house training; Food Safety Level 2 is provided and Welsh language ability is essential for the post.

Qualifications

• Welsh language ability is essential for this post.
• Full induction and extensive training provided for all new starters.
• Food Safety Level 2 Award is provided in-house during training.

Responsibilities

• General cleaning of ward/departmental areas.
• Take patient food orders; prepare, serve and clear meals and beverages.
• Work as part of a team and on your own within a rota that includes weekdays, weekends and bank holidays.

Skills

Welsh language

Communication

Teamwork

Education

Food Safety Level 2 Award

Job description

Main area Domestic Grade Band 2 Contract Permanent: Contracts available are 1 x 30 hours & 4 x 17.5 hours Hours Part time - 37.5 hours per week (Various shifts to include weekdays, weekends and bank holidays on a rota, which will include AM and PM) Job ref 100-EA083-0926

Employer Hywel Dda University Health Board Employer type NHS Site Glangwili General Hospital Town Carmarthen Salary £26,300 pro rata Salary period Yearly Closing 18/10/2026 23:59 Interview date 27/10/2026

Job overview

Do you enjoy meeting people and the satisfaction of doing a good job that really makes a difference? If the answer is yes, do contact us, as we can offer excellent working conditions as a Hotel Services Assistant working at Glangwili General Hospital.

We are looking for self motivated individuals who will work as part of a team and on their own. The candidate will play an active role within the support team; the main duties of the post include general cleaning of ward/departmental areas of the hospital. To take patient food orders and prepare, serve and clear patient meals and beverages.

Main duties of the job

We offer a full induction, followed by an extensive training program, during which the successful candidates will be trained in all aspects of the service and will be required to use a variety of cleaning equipment and obtain the Food Safety Level 2 Award, which is provided in-house.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services. We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The ability to communicate in Welsh is essential for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 27.10.26

Person specification

Other

• Welsh Speaker (Level 1) or willingness to work towards

Skills and Attributes

• Ability to understand and follow routine instructions
• Ability to work under pressure and respond to changing demands at short notice

Hywel Dda University Health Board operates a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.