Hospitality Service Supervisor - F&B

LGH Hotels Management Ltd; London; On-site; GBP 29,000 - 30,000; Full time

Job summary

Join a leading hotel management company as a Hospitality Service Supervisor in London. You will be responsible for enhancing guest experiences through exceptional service in a vibrant and supportive environment. With benefits including employee discounts and a people-centric culture, this role is ideal for those passionate about the hospitality industry.

Benefits

Employee discounts on bedroom rates

Access to IHG employee benefits

Shopping discounts

Free meals on duty

Free parking

Qualifications

• Proven experience working in a busy hospitality environment.
• Excellent level of numeracy and literacy skills.

Responsibilities

• Prepare the restaurant and bar for service.
• Act as an ambassador for the hotel.
• Engage and delight guests during their stay.

Skills

Passion for hospitality

Strong organization skills

Exceptional hospitality service

Job description

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Holiday Inn London - Regent's Park

Check out the hotel on our virtual tour!

The Opportunity

At our hotel, providing great hospitality and creating amazing guest experiences is at the heart of everything we do. Our fabulous food and beverage teams are passionate about crafting these memorable moments. When YOU join us, you'll be part of this exceptional team, delivering high-class food and beverage experiences.

What You'll Do

• Set the Scene: Prepare the restaurant and bar for service, ensuring high standards of presentation are met.
• Be the Face of Our Hotel: Act as an ambassador, upholding the hotel's brand reputation through exceptional hospitality service.
• Engage & Delight: Let your personality shine as you engage in conversation with guests, prepare their food and beverage orders, use upselling opportunities, and make guests smile.
  
  

Why Join Us

People-Centric Culture: Our culture is all about our people. We want you to be YOU and bring your unique personality to the role.

Create Memorable Experiences: Be part of a team that is dedicated to delivering unforgettable hospitality experiences.

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking
  
  

Ideal Candidate

• You will be passionate about hospitality - that's a given!
• You will have an authentic and passionate approach
• Proven experience working in a busy hospitality environment (preferred)
• The ability to enhance a positive culture within the team
• Excellent level of numeracy and literacy skills
• Strong organisation skills
  
  

Hotel

Discover the vibrant heart of London at the Holiday Inn London - Regent’s Park Hotel! Perfectly positioned just minutes from Great Portland Street and Regent’s Park Tube stations, our hotel offers seamless access to the city’s top attractions. Located near the A501 and only a 45-minute drive from Heathrow Airport, getting here is a breeze.

Step outside and find yourself immersed in the lush greenery of Regent’s Park or the bustling energy of Oxford Street’s shopping paradise, both within walking distance. Family fun awaits at nearby hotspots like Madame Tussauds, the Sherlock Holmes Museum, and London Zoo.

For culture enthusiasts, the British Museum, less than a mile away, invites you to uncover ancient treasures and explore global cultures. The British Library, with its diverse exhibitions, is also just a short stroll away.

The excitement doesn’t end there! Theater lovers can reach the dazzling West End in just a 15-minute walk, where world-class shows await. And don’t miss the vibrant bars and restaurants of Soho, perfect for a night out on the town.

About Us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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