Hospitality Runner: Guest‑First Service & Growth Path

Heartwood Collection; Greater London; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Referral bonus

Food discount

Cycle to work

Instant pay

Training program

Employee assistance

Job summary

Heartwood Collection is hiring a friendly and energetic Runner to join our team across our cosy pubs and brasseries in Greater London. You’ll help deliver excellent guest service, support busy service periods, and be part of a warm, community-focused estate.

Salary is based on the National Living Wage plus TRONC, with access to training, early pay, and a range of staff benefits including dining discounts and referral bonuses. Join us and grow with a multi-award-winning hospitality group.

Qualifications

• You're a people person with great interpersonal skills and love making guests feel special.
• You're flexible, reliable, and passionate about delivering excellent service.
• Eagerness to learn and understand hospitality.

Skills

People skills

Interpersonal skills

Flexible

Reliable

Hospitality

Job description

Heartwood Collection is hiring a friendly and energetic Runner to join our team across our cosy pubs and brasseries in Greater London. You’ll help deliver excellent guest service, support busy service periods, and be part of a warm, community-focused estate.

Salary is based on the National Living Wage plus TRONC, with access to training, early pay, and a range of staff benefits including dining discounts and referral bonuses. Join us and grow with a multi-award-winning hospitality group.