Hospitality Runner — Guest Experience Champion

The Ragged Robin, Godalming; Godalming; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

National Living Wage + TRONC

Stepping Stones training

Employee Assistance Program

EarlyPay

Maternity & Paternity leave

Referral bonus

Food discounts for staff and family

Birthday gift

Long Service Recognition

Retail discounts

Cycle to Work

Job summary

Heartwood Collection is seeking a friendly Runner to join our cosy pubs and brasseries. You’ll help create warm, attentive guest experiences across our Heartwood Inns and Brasserie Blanc venues, making guests feel welcome and valued.

We offer pay at the National Living Wage plus TRONC, bespoke training through our Stepping Stones programme, EarlyPay access, maternity and paternity leave, a generous referral bonus, and food discounts for staff and their families.

Qualifications

• You’re a people person with great interpersonal skills and love making guests feel special
• You’re flexible, reliable, and passionate about delivering excellent service
• Eagerness to learn and understand hospitality

Skills

People person

Interpersonal skills

Flexible

Reliable

Hospitality passion

Job description

Heartwood Collection is seeking a friendly Runner to join our cosy pubs and brasseries. You’ll help create warm, attentive guest experiences across our Heartwood Inns and Brasserie Blanc venues, making guests feel welcome and valued.

We offer pay at the National Living Wage plus TRONC, bespoke training through our Stepping Stones programme, EarlyPay access, maternity and paternity leave, a generous referral bonus, and food discounts for staff and their families.