Guest Experience Runner

Heartwood Inns Ltd; Chalfont St. Peter; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

National Living Wage

TRONC

Stepping Stones

EarlyPay

Maternity Leave

Referral Bonus

Food Discounts

Birthday Gift

Long Service Award

Retail Discounts

Cycle to Work

Job summary

Heartwood Collection is seeking a friendly Runner to join our team. You’ll help create a warm, welcoming atmosphere in our pubs and brasseries, delivering attentive service and supporting front-of-house colleagues.

We offer a National Living Wage base with TRONC, early pay access, training through Stepping Stones, and staff discounts across Heartwood Inns and Brasserie Blanc. If you’re passionate about hospitality, join our growing estate.

Qualifications

• You’re a people person with great interpersonal skills and love making guests feel special.
• You’re flexible, reliable, and passionate about delivering excellent service.
• Eagerness to learn and understand hospitality.

Skills

Interpersonal skills

Customer service

Reliability

Job description

Heartwood Collection is seeking a friendly Runner to join our team. You’ll help create a warm, welcoming atmosphere in our pubs and brasseries, delivering attentive service and supporting front-of-house colleagues.

We offer a National Living Wage base with TRONC, early pay access, training through Stepping Stones, and staff discounts across Heartwood Inns and Brasserie Blanc. If you’re passionate about hospitality, join our growing estate.